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AlibrisReviews 106,926

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
916
value
10,888
shipping
10,878
quality
10,872
This company responds to reviews on average within 1 day

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Colorado
1 review
0 helpful votes
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No title
September 29, 2024

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Date of experience: September 19, 2024
Georgia
3 reviews
0 helpful votes
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At the end, after I had entered the name and address in my credit card information, the website would not let me go on and pay for my book. I did not know why this would not happen. I'm so glad that I don't know why, but I had the patience to take my time and read the small print. Or at least read the little instructions. It turned out that order to send the book to my friend. I needed to write G and A for Georgia instead of right out the word Georgia. Had I not spent quite a bit of time searching through the web site or my order trying to figure out what I had done wrong. I might have no idea, what to do with my order that I thought I had put in all the correct information for. The only thing that I did not do as the website was to write GA instead of the word, Georgia. Besides that it was pretty easy. Until I figure that out, I was real confused. It said to make sure and pay in US currency. I was paying with a visa, so I thought it was doing OK. I didn't know what I had done that did not go along with what I was supposed to do.

Date of experience: September 19, 2024
Oregon
1 review
0 helpful votes
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Good price and good speed
September 29, 2024

I got what I ordered at a good price, it was delivered quickly and well-packed too.

Date of experience: September 19, 2024
Philippines
1 review
0 helpful votes
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First purchase
September 29, 2024

My first purchase using this website went very smoothly. I bought a book I had been looking for the past 15 years and was glad to find it listed on this website. I received it without issue.

Date of experience: September 19, 2024
Missouri
1 review
0 helpful votes
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Slow delivery
September 29, 2024

Price is good. Book availability is good. Delivery is slow.

Date of experience: September 19, 2024
Oregon
2 reviews
0 helpful votes
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Easy to do and understand.You have a wide variety of books to choose from.

Date of experience: September 19, 2024
New York
1 review
0 helpful votes
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It's always nice to shop here
September 29, 2024

It's always nice to shop here. Every step is clear. Thanks. R.B.

Date of experience: September 19, 2024
New York
1 review
0 helpful votes
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I am hoping the condition of the book I ordered is the way it was described

Date of experience: September 19, 2024
New York
1 review
0 helpful votes
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Great source for older books in a series!
September 29, 2024
Updated review

I always find what I am looking for! Great site! Thank you for your great service.

Date of experience: September 19, 2024

I usually find what I am looking for
May 1, 2024
Previous review

I usually find what I am looking for.

Date of experience: April 21, 2024
California
1 review
0 helpful votes
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Alibris Purchase
September 29, 2024

Alibris offered the lowest price for the book I wanted, provided very timely delivery, and good follow up after placing the order.

Date of experience: September 19, 2024
Kansas
1 review
0 helpful votes
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An exceptional transaction in all areas
September 29, 2024

An exceptional transaction in all areas. I highly recommend Alibris for all of your book purchases

Date of experience: September 19, 2024
Ohio
1 review
0 helpful votes
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Easy way to find the music you are seeking. Great selection of artists.

Date of experience: September 19, 2024
Washington
1 review
0 helpful votes
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Convenient
September 29, 2024
Updated review

The service was very efficient,,as usual. I appreciate it a lot

Date of experience: September 19, 2024

As Always Excellent
November 18, 2021
Previous review

As Always Excellent

Date of experience: November 18, 2021
Oklahoma
1 review
0 helpful votes
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Found what I was looking for and price was good, condition description was adequate

Date of experience: September 19, 2024
Ohio
1 review
0 helpful votes
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Very happy with my new book
September 29, 2024

My book arrived on time and looks to be in great condition. Can't wait to start reading!

Date of experience: September 19, 2024
Florida
1 review
0 helpful votes
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Book for Book Club
September 29, 2024
Updated review

Ordered book needed for book club that library did not have. Received it in about two weeks and it was in excellent condition.

Date of experience: September 19, 2024

Easy to order
April 19, 2024
Previous review

Easy to order

Date of experience: April 9, 2024
Illinois
1 review
0 helpful votes
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Going from the lower price book to the higher price...
September 29, 2024
Updated review

Going from the lower price book to the higher price book is good.

Date of experience: September 19, 2024

I thought shipping would be lower with 2 items coming...
January 13, 2024
Previous review

I thought shipping would be lower with 2 items coming from the one seller.

Date of experience: January 13, 2024
Florida
1 review
0 helpful votes
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Unable to communicate
September 29, 2024

I. Ever received a purchase confirmation email. I was unable to talk to a person on the phone or leave a message. I never received a response back frrom the email i sent inquiring about my purchase. I did receive the book. It was in the condition I was expecting

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 19, 2024
California
2 reviews
0 helpful votes
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Needed multiple back and forth s before purchase went through.

Date of experience: September 19, 2024
Colorado
1 review
0 helpful votes
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Found nearly everything I needed
September 29, 2024

Found nearly everything I needed. Some/Most of the items I ordered have been out of print/stock for a long time. So happy to get them all for under $5 each!

Date of experience: September 19, 2024