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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very pleased. Now I'm entering 50 characters. Entering more characters so I can leave this website.
Ordered my textbook and it arrived a week after the i ordered it! Really cool
No problems, I found my entry quickly, was able to place order in very little time, very efficient
This was my first experience with Alibris. The ordering was easy, and the price was right. I'm happy with this company
Loved the variety in prices and it was super easy to navigate.
I found the price to be the best offer and I found it quick and easy to order
No problems with the transaction. The book condition was as described.
The description of the book conditions was accurate as well as the delivery. Very satisfied with my shop.
The prices were very fair. The checkout process was quick and easy.
Shipping cost is way too expensive. I can pay $1.99 on thrift books. But since these prices on the books themselves were better I came to you. And I know post offices charged less for shipping books than other packages so I don't understand why they're so high.
Most times great prices but shipping costs pricey- cost more than the books. Also if same company I thought shipping cost was cheaper than $4.99 per book
I gave 4 stars now because I just ordered the book. Ordering experience was smooth and effortless. When it arrives I will update.
There is no way of changing my billing address! (though I pay w credit card, so I know it's an almost obsolete concern)
Very fair pricing and enjoyed the experience.
I found the website easy to navigate as well.
Fast, easy and great selection. I can nearly always find what I seek on Alibris!
Excellent selection and prices. Intuitive platform for purchasing.
The book I ordered was wrapped very well and arrived in perfect condition. Very pleased and will check with this seller next time my kids need college books!
I love getting great deals & supporting bookseller co-ops & small to medium sized businesses! Thank you for this excellent market for keeping real books circulating.
Books shipped and received in a reasonable time. Condition was probably better than listed. All good, no problems
A straight-forward process is always welcomed by us seniors.
Very difficult web site. I wanted expedited shipping, Didn't get that. I was going to order more shipping too expensive & slow. Difficulty checking out as a guest. I have avoided ordering for a long time cause signing in was a pain
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.