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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Your cart page leaves a lot to be desired. I kept going back to the cart because I added the same book to my cart twice by mistake. It took a couple of tried to realize I needed to scroll down to see the contents of my cart and not just the box with the total and option to enter a coupon. You may want to review!
I was looking for a specific book for my husband and found it though your company. The price was great. He was happy with the book, it looked like it had gently been read. Received the order quickly.
Everything went well with the ordering system and it was pretty friendly.
User friendly order form on the website. Everything up to standard.
Easy to understand & shopper friendly ordering
The book I was looking for was an autobiography about a celebrity. Alibris had the book, at a great price and a fair shipping price.
Had what I wanted at a good price and checkout was quick and easy. I am looking forward to the trilogy.
Had two books in cart, forgot password, after resetting password the books were no longer in cart. Had to look them up again and pay more for at least one of them.
Ran into password difficulties, so far not resolved. Otherwise OK.
Coupons expire before you use them
Or the last order there was no place to put the coupon code
I saw no place to enter a coupon code
Very quick and good prices. I'd recommend to others to check our Alibris.
It was labeled as a vhs but showed up as a dvd, not what I expected but I could make it work
Great experience, good price, happy to support a company that cares.
Ordering checkout everything was great I just wish the delivery was faster
I had a great experience for the first time. Great options at a affordable rate
Many choices but I like to get the best condition for a bargain price.
Easy to order. I got follow-up emails regularly. Why do I have to enter 50 characters. This is all I want to say.
I have used Alibris for nearly two decades; I am obviously pleased overall.
Alibris always makes it easy and affordable. I also like knowing that I support booksellers nationwide.
Nothing pissed me off more than being asked to complete a survey on a service or product. I know the bean counters love them and not completing them hurts the provider but really, don't you have anything better to do with your time, like really work on your product or services? I certainly have MUCH better things to do with my time than deal with your ridiculous surveys.
The books arrived in good time, with lovely secure packaging and in wonderful condition - they seem virtually new, even though they are over 20 years old! Considering this condition, the price was extremely reasonable, although the postage pushed it up a bit (but I was shipping from US to UK). More than happy with this purchase, would definitely recommend and buy from EdmondDantes Bookseller again.
I like the savings and consolidation. Hope it works to give me best books
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.