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AlibrisReviews 106,942

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
916
value
10,894
shipping
10,884
quality
10,878
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Vermont
1 review
0 helpful votes
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I can always find books or DVD's that have been used...
October 2, 2024
Updated review

I can always find books or DVD's that have been used but are in excellent condition. I love "re-use".

Date of experience: September 22, 2024

Alibris is my go-to source for hard to find books
November 1, 2021
Previous review

Alibris is my go-to source for hard to find books. I love the ability to choose the book condition and from whom I order the books.

Date of experience: November 1, 2021
Florida
1 review
0 helpful votes
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I was able to find everything I wanted, but very disappointed that I had to pay two shipping fees.

Date of experience: September 22, 2024
California
1 review
0 helpful votes
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Nothing to say
October 2, 2024

Nothing to say about this experience. It did was it needed to do.

Date of experience: September 22, 2024
Puerto Rico
1 review
0 helpful votes
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Excellent service
October 2, 2024
Updated review

Excellent seller. I received the book earlier than it was programmed. Thank you

Date of experience: September 22, 2024

Excellent service
June 4, 2021
Previous review

Excellent service

Date of experience: June 4, 2021
California
1 review
0 helpful votes
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I don't mind that the book is used especially for the price I bought the book at, but it would have been nice to mention the condition and mention that there is writing.

I would have bought it anyways since I need it for a class and again the price was great compared to other places.

Date of experience: September 22, 2024
Texas
1 review
0 helpful votes
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It was great and easy to proceed and it was also well organized.

Date of experience: September 22, 2024
Ohio
1 review
0 helpful votes
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Excellent quality out-of-print copy
October 2, 2024

Very pleased with the copy of The Old Fox Deceived by Martha Grimes. Was sorry it's out of print, but selected the seller because copy was listed as very good. It could have been listed as fine, it was in such good condition. Only sign of wear was creases in binding which don't matter. It was also a nicely formatted copy compared to an earlier edition which I later found in my collection.

Date of experience: September 22, 2024
Virginia
1 review
0 helpful votes
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The best
October 2, 2024

Very straight forward process, simple to do. You even had my password and account ready to go today, even though I haven't made an Alibris purchase in quite some time.

Date of experience: September 22, 2024
Florida
1 review
0 helpful votes
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Quick to sign up, I lost my old password. I have shopped alibris for many years and have always been pleased!

Date of experience: September 22, 2024
Colorado
1 review
0 helpful votes
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Great books and great prices
October 2, 2024

I had no trouble finding the books I was looking for (a few kind of niche textbooks I honestly wasn't expecting to find outside of the publishers website). They were WAY cheaper than buying them new and the quality is great.

Date of experience: September 22, 2024
South Dakota
1 review
0 helpful votes
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Good portal
October 2, 2024

Good portal. Good site and everything was very easy to use!

Date of experience: September 22, 2024
Massachusetts
1 review
0 helpful votes
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I am not reviewing this
October 2, 2024

Never, ever, had I had a company INSIST I leave a review. I will never again answer one of these "rate my service" emails from Alibris.

Date of experience: September 22, 2024
Canada
1 review
0 helpful votes
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Shipping is the issue
October 2, 2024

The book is a great price, and I love the idea of used vs. new, but shipping across the border! Let's just say I saved less than a dollar.

Date of experience: September 22, 2024
Kentucky
1 review
0 helpful votes
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Alibris Order
October 2, 2024

I'd like to give Alibris a better rating, but I can't find what it was that I had ordered. A reference to a purchase would make the review more relevant.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 22, 2024
New York
1 review
0 helpful votes
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I really like your system, it's beautiful and convenient in usage. I like that there's an option to edit my shopping cart right before the checkout, and that's all on one page. I like the way you categorize books, it's easy to find what I want. Great job overall!

Date of experience: September 22, 2024
Georgia
1 review
0 helpful votes
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Its painful to have to fill out the form by hand to place an order. I have auto fill with dashlane for 15 years but somehow your site made me type in each section manually.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 22, 2024
Florida
1 review
0 helpful votes
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Ive been pleased in the past with the quality of books received so feel confident this book will also be of good quality

Date of experience: September 22, 2024
Virginia
1 review
0 helpful votes
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Text books for less than half price
October 2, 2024

Great deal. Easy to find with the isbn number. If there was a discount in shipping for an amount spent that would be my only suggestion

Date of experience: September 22, 2024
Georgia
1 review
0 helpful votes
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Great Experience
October 2, 2024

The book I ordered was priced fairly, communication was friendly and responsive, shipping was speedy and reasonably priced. I would purchase from this seller again without hesitation.

Date of experience: September 22, 2024
New Hampshire
2 reviews
0 helpful votes
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Good Website
October 2, 2024
Updated review

Good site fast shipping customer has choice of condition of noon to chose

Date of experience: September 22, 2024

I like alibris
May 30, 2024
Previous review

Good prices quick shipping good website

That's it they want at least 50 characters

Date of experience: May 20, 2024