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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I can always find books or DVD's that have been used but are in excellent condition. I love "re-use".
Alibris is my go-to source for hard to find books. I love the ability to choose the book condition and from whom I order the books.
I was able to find everything I wanted, but very disappointed that I had to pay two shipping fees.
Nothing to say about this experience. It did was it needed to do.
Excellent seller. I received the book earlier than it was programmed. Thank you
I don't mind that the book is used especially for the price I bought the book at, but it would have been nice to mention the condition and mention that there is writing.
I would have bought it anyways since I need it for a class and again the price was great compared to other places.
It was great and easy to proceed and it was also well organized.
Very pleased with the copy of The Old Fox Deceived by Martha Grimes. Was sorry it's out of print, but selected the seller because copy was listed as very good. It could have been listed as fine, it was in such good condition. Only sign of wear was creases in binding which don't matter. It was also a nicely formatted copy compared to an earlier edition which I later found in my collection.
Very straight forward process, simple to do. You even had my password and account ready to go today, even though I haven't made an Alibris purchase in quite some time.
Quick to sign up, I lost my old password. I have shopped alibris for many years and have always been pleased!
I had no trouble finding the books I was looking for (a few kind of niche textbooks I honestly wasn't expecting to find outside of the publishers website). They were WAY cheaper than buying them new and the quality is great.
Never, ever, had I had a company INSIST I leave a review. I will never again answer one of these "rate my service" emails from Alibris.
The book is a great price, and I love the idea of used vs. new, but shipping across the border! Let's just say I saved less than a dollar.
I'd like to give Alibris a better rating, but I can't find what it was that I had ordered. A reference to a purchase would make the review more relevant.
I really like your system, it's beautiful and convenient in usage. I like that there's an option to edit my shopping cart right before the checkout, and that's all on one page. I like the way you categorize books, it's easy to find what I want. Great job overall!
Its painful to have to fill out the form by hand to place an order. I have auto fill with dashlane for 15 years but somehow your site made me type in each section manually.
Ive been pleased in the past with the quality of books received so feel confident this book will also be of good quality
Great deal. Easy to find with the isbn number. If there was a discount in shipping for an amount spent that would be my only suggestion
The book I ordered was priced fairly, communication was friendly and responsive, shipping was speedy and reasonably priced. I would purchase from this seller again without hesitation.
Good site fast shipping customer has choice of condition of noon to chose
Good prices quick shipping good website
That's it they want at least 50 characters
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.