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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Look, it's a great shop, but I'm tired of trying to pad my order just to take advantage of the coupons you offer in the mail. I originally was going to order one book, but decided to add another to take advantage of the coupon and even though with tax and shipping it added up to the minimum, I still couldn't use it, so I went back to one book - why not just have a n% off any order coupon for people who keep coming back - otherwise, Id' be happy if you didn't offer a coupon at all. Still my favorite shop, still would recommend it, but still grumpy about your coupons
Shopping at Alibris is always easy. Too easy, actually, since unusually wind up buying more than I came for. I prefer it to other booksellers on the web.
Book prices are reasonable. Books I was looking for were found. But shipping takes away the pleasure of finding the books.
The books have been received and were in the conditions stated, so this isn't an issue. However, the shipping price is very, very expensive and I'm reconsidering future orders for this reason.
It took quite a while to arrive by post, but the price and condition of the book were great!
Look behind you. No, there. Hiding in the shadow by the door.
Always quick and easy and I can find what I am looking for; the choices are plenty
The disc CD arrived in good conditions, it was a product that I had in the 90s and thanks for bringing back memories.
Was NOT happy it took 24 days to receive one of my books! I have ordered previously 3-4 times from your company and never had that happen. Was not happy either about paying $21.54 for a used book, would have like that option to be much less expensive.
Shipping charges are often two or more times the cost of the book. Find more economical shipping methods.
The experience is always good with Alibris, but it does take a while to receive orders.
I think ordering from Alibris is fast and easy. They had all of the books that I needed.
I had a hard time finding the edition I wanted. I really wanted to buy Morning by Morning in paperback.
Everything is easy to use on this site.
I ordered the book from Alibris at a lower price compared to other bookstores and the book was shipped and received within 4 days!
It was easy to see the condition of each book, the price and order it. The book was carefully packaged, shipping was quick, and arrived just as described.
I love alibis because I can choose whether I want a new book or a used book, and in what condition. For myself I love buying used and giving a book another chance to be read. As a gift I can choose new. The descriptions are accurate and the shipping has always been fast. I'm a long time loyal customer.
Slightly known memoir was available and at a good price. Received promptly.
Excellent service, fast shipping, great product, would do business again.
The Website is easy to navigate. First time ordering from Alibris.
I received the book I ordered in the condition specified. Customer service was excellent when I had a question about my order. I will definitely shop with Alibris again.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.