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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Looking for an old, but good camping guide. Found several. Most excellent.
It's difficult to escape doing business with Amazon. Prices are normally very good and as a Prime customer delivery times are around two day's to a one week. Still, on occasion, I can purchase a used item for less than Amazon. Sometimes, Amazon messes up on delivery times. This is when I cancel an order and go elsewhere. Also, on occasion, Amazon actually avoids certain books for (Political?) reasons. Some authors will avoid Amazon for their own specific reasons as well. That is when I will choose Alibris.
It's good to have an alternative to Amazon. Most of the times the prices are better too.
The shipping was longer than expected. The price was reasonable the book was perfectly described.
Great service. The book was easy to find in their site, options and cost was cost. It arrived fairly quickly.
Easy Peary. Found the best price. Also sure was easy to use. So please Keri giving us good rates and rate books.
Always easy to find what I'm looking for with multiple pricing options.
Perfectly priced!
Book series looked in good condition and a boxed set.
Great! No issues with product.or.shipping. Happy with purchase.
I'm not sure what I think yet because of my limited experience with the company.
Great books for great prices. Very easy to use. I recommend it to lots of people.
Simple and exactly what I needed. Price can't be beat and not having to browse the used book store makes a big difference.
Easy to find what I wanted and a cheap price. Quick delivery for the price.
First time. Found a lot of movies I have wanted. Shipping is a little high!
Your messages were a great help for a senior citizen. Thanks for all your help.
The delivery could have been faster. Tracking the delivery was an interesting exercise.
I had items in my cart. Completed order and payment info - entered the discount code. My cart was suddenly empty and I had to start again. First time included shipping charges that should have been free. I have had good experiences with Albris before so this was disappointing. I will use Albris again - hope this was a random one off glitch
Good choice, good delivery. I have used Alibris in the past and have always been happy with the books and service.
I have never had a problem with dozens of books ordered. Also half a dozen or more DVD movies have arrived in good condition.
They shipped the book I wanted from Australia to New York, so obviously it took a couple of weeks but was in perfect condition and delivered in the expected time. Good job
Fast and Painless! I've used Alibris in the past and have always been satisfied.
Look, it's a great shop, but I'm tired of trying to pad my order just to take advantage of the coupons you offer in the mail. I originally was going to order one book, but decided to add another to take advantage of the coupon and even though with tax and shipping it added up to the minimum, I still couldn't use it, so I went back to one book - why not just have a n% off any order coupon for people who keep coming back - otherwise, Id' be happy if you didn't offer a coupon at all. Still my favorite shop, still would recommend it, but still grumpy about your coupons
Shopping at Alibris is always easy. Too easy, actually, since unusually wind up buying more than I came for. I prefer it to other booksellers on the web.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.