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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Fast and easy no pressure ……….,..,,,,,,,,,,,,,,,,,,,,,,
I was looking for VHS only, so every movie I picked was listed as a VHS...but when I got them they were all DVDs. I sent the seller screenshots showing how it was listed incorrectly.
Overall I had a good experience with alibris. I like buying my books second hand rather than new because it's better for the environment. My books came in a timely manner and were in great condition!
Great service to me in getting books at a reasonable price and expedient service!
Always excellent. Never any issues and always the accurate when it comes to the product condition.
It's fair enough, I hope the tax and shipping fees adding to the total from beginning.
Very satisfied customer here.
I can always rely on Alibris to have what I am looking for at a great price.
Fast, easy, accurate. I always find what I'm looking for - and the recommended books are often right on!
Easy to find what I am looking for!
It said I was receiving free shipping but was charged shipping for 1 of the books and not the other 4 I purchased.
My experience has been good it got here in a timely manner and it kept me updated..
I found the website experience was easy.
I would recommend the website to anyone.
I have been looking for this book for over a decade and anyone who had it wanted WAY too much for it. Was thrilled when I saw it on here and at an actual realistic price!
First-timer. Will see how delivery goes…sending to my brother at different address than mine.
The product was found very easily. It was a very quick shopping experience.
I have ordered books, DVD's and CD's from Alibris. Although used, the items I purchased were in excellent condition at very reasonable prices.
This was my first time ordering from an online new and used book store. I was skeptical at first despite all the recommendations I was seeing online or from YouTube, but everything came within a reasonable amount of time and described condition.
Very good, easy to use. Usually I can find all the books I am looking for. Thanks
The perfect place to buy books. Affordable and an excellent quality product. Also very easy to order. Thanks 🙏
I was able to easily search and find the book I was looking for within minutes. I was also given a variety of choices as to where I wanted to make my purchase from.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.