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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Products can sometimes be in rough condition on the cover but nothing too bad
Quick and easy purchase of hard to find elsewhere book.
Thank you.
Typically great products! However, some information and pictures can be mismatched at times. Sellers may or may not respond regarding their products in a timely manner.
I found my obscure movie and it all went smoothly, thank you!
I found something rare that covers the unusual subject I'm researching.
The book was priced fairly and came quickly. Everything looked great!
Alibris has been my reliable bookstore for many years. Thank you and keep up the great service.
Easy to shop here and find the books I want. The selection here is excellent!
Item arrived on time and in the condition stated in the description.
I've bought a number of books over the years from Alibris, they have become my go-to buying the books I want. I don't remember ever being disappointed by the quality of the purchase.
Alibris is an excellent service that had the rather obscure title (annotations to Finnegans Wake) I needed a great price. I will try to buy from them again!
The book (s) I bought were as described and the service was quite quick. I'm very satisfied.
This has been a disaster. I have ordered Ellery Queen Masterpieces of Mystery three times now, and each time I've received Supersleuths, not Supersleuths Revisited, a completely different book! I'm ready to tear my hair out.
It never occurred to me before tonight to look for ALL of the titles I was seeking, in one place, from one seller. There they were, all five titles. Amazing!
Easy to use website with tons of options, the product received was In great shape.
Haven't bought from Alibris in a long time...haven't had much time to read lately. The shopping experience was great! I REALLY like the price comparison where you can choose the money saving cart! It is daunting trying to find the best deal when there are multiple copies of the same book all with different prices and different shipping amounts.
It's always a smooth experience shopping at Alibris. Great selection. Great prices.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.