On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Streamlined process and had what I was looking for at several price points and conditions...
Unable to get my password accepted. Advice, please.
I just bought a book through the "go fetch" option, and was surprised how quickly I got multiple replies! Thanks Alibris!
I would like to be able to see more then one picture of the item I'm buying, witch you don't seem to offer customers. And I couldn't change the shipping charge on one order even though the seller said I could pick my shipping charge. Otherwise I liked my shopping experience.
It was simple and only took a few minutes to place my order.
Very easy to navigate. I look forward to receiving my books.
I had the same books picked out on Amazon for $140! I came here and saved $50! Thank you for helping this poor starving college student!
I had the same books picked out on Amazon for $140! I came here and saved $50! Thank you for helping this poor starving college student!
Absolutely terrible customer response. Zero response after several emails of being ignored. False advertisements, random cancellations of my order, overall very disappointed after having to pay extra to re gain my books that were cancelled abruptly.
Checking out had it problems... had to keep filling out the same thing over and over.
Ordering was very smooth and simple. The payment was quick and efficient.
Freight kills me can we do freight by weight instead of each 3.99
It has been a smooth transition from Amazon. Reviews on books would be highly appreciated.
Book available. Good price. Easy on line purchase. Await arrival.
I have had such good luck with Alibris. Books are received within the time estimated, and usually in pretty good condition. I have always been able to find what I want.
Just ordered books, will see how long it takes to get them and their condition
Good selection of books, the shipping takes some time to actually get once bought.
Have done business w/you for years If not good, wouldn't still be doing business w/you. HATE being nagged for "reviews" and with "did you forget something" after I have been browsing but not buying at that time.
Quick, easy and thus far convenient.
First time user. We will see if I'll be making any recommendations.
The only glitch was not being sure I would get free shipping till after entering payment information, which made me worry it would be too late to fix once the order was placed. Now I know not to worry, but it could scare a newcomer from completing the order. No harm, so you still get five stars.
Stop adding to the total price as I go. It's predatory. Shipping and taxes should be included in the price.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members