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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Stop adding to the total price as I go. It's predatory. Shipping and taxes should be included in the price.
So far, I've found better deals here than Amazon, even including shipping. Looking forward to buying many more books through Alibris!
Alibris has an Impressive selection of quality books in a wide range of subjects! In addition to new books, I also ordered a couple of used books which arrived in v. good to excellent condition, as described. The costs were reasonable, the books arrived in less than predicted time. I will always look to Alibris over that other "A" company, which now has a monoply in so many product lines.
Impressive array of quality books in wide range of subjects.
This is my first order from this company, so far it has been easy.
Awesome... I was able to order in one attempt, unlike the other used book sites.
A huge inventory easy sign in usually quick service but... yes. COVIID gets in the way
Every book I have ordered has been in good condition and arrived in a timely manner.
Make an option to turn guest checkout into a user account
I am confused by the offers of free shipping with the truck Icon.
Usually find what am looking for...
PLEASE don't ever cave in to woke pressure - do not stop selling EVERY book.
Thank you
I found the books I was looking for and was pleased with the condition they were in.
The shopping on your site went well.
Haven't received the books yet so not sure about quality of the physical appearance of the book. Wish there were free shipping, but overall not bad.
It should not be international shipping given that we both are in the U. K.!
It was hard to search through one store to consolidate the shipping cost.
Awesome- i am a first time buyer on this site. It was simple and easy- thanks
Easy to find the books needed, with free shipping, and cheaper than Amazon!
I like that the condition of the book is listed so I don't have to click on more details to find that out.
Been ordering from alibris for a long time - never a problem
Ordering was easy, too early to tell if shipping is fast and product as advertised.
Good online interface: easy, quick, (if only USPS were as efficient! >;-)
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.