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AlibrisReviews 27,385

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
248
value
2,841
shipping
2,840
quality
2,836
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Should be more clear with the shipping costs earlier in the checkout experience.

Date of experience: January 23, 2021
Washington
1 review
0 helpful votes
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Alibris is a fantastic tool for me to use small booksellers.

Date of experience: January 23, 2021
Utah
1 review
0 helpful votes
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I LOVE SHOPPING WITH ALIBRIS
January 23, 2021
Updated review

Alibris is a great source for growing a library of both recent and older or out-of-print books.

Date of experience: January 23, 2021

Great selection and pricing
January 9, 2021
Previous review

Great selection and pricing.

Date of experience: January 9, 2021
Oklahoma
1 review
0 helpful votes
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Not being able to update my shipping address directly from the checkout page was a bit of a hassle. Otherwise, smooth transaction. Thanks

Date of experience: January 23, 2021
Washington
2 reviews
0 helpful votes
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Great but I have a question
January 23, 2021

Great but I have a question.
I sometimes accidentally double the same book twice how can I avoid this before checkout!?!
PS Is there a way to track my order from to me!?!

Date of experience: January 23, 2021
Colorado
1 review
0 helpful votes
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No way to switch to expedited shipping, no way to indicate gift, no way to contact seller

Date of experience: January 23, 2021
Texas
1 review
0 helpful votes
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I had to do order twice and price of a book increases two dollars in the less than 5 minute span

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 23, 2021
Pennsylvania
1 review
0 helpful votes
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It was not clear to me the coupon usage process. I think the coupon discount should be explained clearer and EARLIER in the ordering process because then you would be encouraged to buy more books because you are CLEARLY aware that you will be getting a discount with your coupon! EVERYONE LOVES THAT!

Date of experience: January 23, 2021
New Jersey
1 review
0 helpful votes
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I've gotten all the books I ordered very quickly, and the only one I didn't receive on time I got a full refund for.

Date of experience: January 22, 2021
New Jersey
1 review
0 helpful votes
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So easy to find what I was looking for and to order

Date of experience: January 22, 2021
Georgia
2 reviews
0 helpful votes
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Love Alibris!
January 22, 2021

Love Alibris! The books I want are always so affordable.

Date of experience: January 22, 2021
Texas
1 review
0 helpful votes
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:)
January 20, 2021

:)

Date of experience: January 20, 2021
Illinois
1 review
0 helpful votes
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Site would not allow me to give an email address to receive coupons.

Date of experience: January 20, 2021
Michigan
1 review
0 helpful votes
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BOOKS
February 19, 2021
Updated review

The shipping cost does not disappear until checkout.

Date of experience: January 20, 2021

The shipping cost does not disappear until checkout
January 6, 2021
Previous review

The shipping cost does not disappear until checkout.

Date of experience: January 6, 2021
Mississippi
1 review
0 helpful votes
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Quick and easy
January 20, 2021

Quick and easy. A last duty of the day to please my wife.

Date of experience: January 20, 2021
California
1 review
0 helpful votes
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It didn't let me enter in a code that I received in my email

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 20, 2021
California
1 review
0 helpful votes
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So far so good
January 20, 2021

So far so good. Processing an order is easy. Now lets see the condition of books and if they come with patterns.

Date of experience: January 20, 2021
California
2 reviews
0 helpful votes
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First time using your site
January 20, 2021

First time using your site. Nice that l was made aware order, so l couldn't accidentally order more items than l intended.

Date of experience: January 20, 2021
California
1 review
0 helpful votes
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Thanks
January 19, 2021

Thanks. Great job! Apart from me, personally, being unable to receive refunds, I have no complaints.

Date of experience: January 19, 2021
Virginia
1 review
0 helpful votes
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Very Easy website to follow and it could ship the book I was looking for faster than Amazon could.

Date of experience: January 19, 2021