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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I've ordered from Alibris many times. Only one time did they send a softcover when I had paid for a hardcover. They refunded me my money and let me keep the softcover.
I appreciated their help.
Very easy to get around the website. Pleased with the customer experience.
I signed up for the coupon through the newsletter however I never received it and that is my only concern besides that i love Alibris! I love how inexpensive the books are, the wide collection, and the quality of the books! I would recommend this site to anyone looking to get some books today@!
Lots of choices, good descriptions and images of items, lots of ways to search for materials, helpful suggested similar items, great pricing.
Quick search, found what I was hoping to find in seconds. Check out a breeze. Thanks so much!
Very easy to use. All of the info i was looking for was there.
Excellent! And so much better than the large retails whom shall not be named.
The website listing of products available was clear. The process of placing my order was clear. I appreciate your making my purchase as easy as possible.
Pretty good, but not enough selections with the free shipping option
I liked the coupons, the many choices, and the ability for expedited shipping as I will be seeing the Author on Saturday and want to get it signed. Website is easy to navigate and lightening fast.
Quick, simple to use, exceptional price! Thank you!
I was able to find the books for which I was searching at prices I was willing to pay, including shipping.
I was able to find the books for which I was searching at prices I was willing to pay, including shipping.
Alibris is the best place to find older books of interest to my husband.
We are so appreciative of this used books offering.
So easy to access and shop.
Finding what I want from one source is important for me.
Fond what I'm looking for at a n affordable price.
Occasionally copies of the wrong items are included under a title (especially the Poirot dvds), but usually a good shopping experience.
The college i am attending online only offers the ebook on some classes and i prefer to have the paper edition of the book for reference.
I absolutely love this site! Fast, and user friendly
Easy to sign up. Great to search across other sites and find best price
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.