Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Found everything I was looking for, liked that I could choose which sellers (found local ones!).
Found what I wanted at a good price including shipping and it was a good deal
Found book that my daughter wanted easily and it was a decent price plus shipping charges.
Shipping was efficient, the condition of the book I would was a little less than "very good" since there were marks along the spine. I would say it wasn't completely accurate, but overall the pages were okay.
No tracking provided but otherwise very good, good communication, thank you.
Easy to navigate and good prices on books and other merchandise.
I like your options and service, and I have been very happy with past purchases.
I was very satisfied with the product and the time it took to receive it.
For this dvd, you have a better selection than Amazon. Alibris is also trustworthy. I have never gotten a bad deal
I'm so excited about my purchase, I have been waiting for over a year to find this book. Thank you for researching those hard to find books and such. Delivery is timely and the shipping is very reasonable
I like that I can find books that I am unable to find on other online book stores.
I'm a frequent customer, this is my go to website for various of classes and books! I have never had a bad experience. Service is quick and even helped me with an accidential purchase. Customer Service is quick and book delivery is quick and easy. The app is a big help as well. I recommend this site to everyone I know in college.
Not too much to say. The order arrived on time, was packaged well, and the item was no different than what was described in the listing. Would recommend.
We have been using Alibris since the beginning of the internet and never disappointing.
Overall the shopping experience was very smooth. I've never shopped with this company before but they had the title I was looking for, at a very reasonable price, and in very good condition given that it's a paper back volume. Shipping was prompt, and I have no complaints.
The books arrived in good time, with lovely secure packaging and in wonderful condition - they seem virtually new, even though they are over 20 years old! Considering this condition, the price was extremely reasonable, although the postage pushed it up a bit (but I was shipping from US to UK). More than happy with this purchase, would definitely recommend and buy from EdmondDantes Bookseller again.
You should show the shipping cost with the book cost so people can decide which seller offers the better deal - they only show up next to the book on the very last page before confirming the order - I had already hit purchase before noticing a $3 book had $15 shipping charge! Would have never bought it, but it was too late.
Had to put a shipping address in twice for who I wanted it shipped to. Glad I could do that instead of shipping to us then out to them. Had to put our name back in tact though.
Had to put a shipping address in twice for who I wanted it shipped to. I hope my account is still intact.
This book is rare written around 1960 that covers some essential theoretical physics. Alibris made it quick and easy to find.
Havent received books yet due to being new to the site but shopping experience has been GREAT found everything Ive been looking for
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.