Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
We have been using Alibris since the beginning of the internet and never disappointing.
Overall the shopping experience was very smooth. I've never shopped with this company before but they had the title I was looking for, at a very reasonable price, and in very good condition given that it's a paper back volume. Shipping was prompt, and I have no complaints.
The books arrived in good time, with lovely secure packaging and in wonderful condition - they seem virtually new, even though they are over 20 years old! Considering this condition, the price was extremely reasonable, although the postage pushed it up a bit (but I was shipping from US to UK). More than happy with this purchase, would definitely recommend and buy from EdmondDantes Bookseller again.
You should show the shipping cost with the book cost so people can decide which seller offers the better deal - they only show up next to the book on the very last page before confirming the order - I had already hit purchase before noticing a $3 book had $15 shipping charge! Would have never bought it, but it was too late.
Had to put a shipping address in twice for who I wanted it shipped to. Glad I could do that instead of shipping to us then out to them. Had to put our name back in tact though.
Had to put a shipping address in twice for who I wanted it shipped to. I hope my account is still intact.
This book is rare written around 1960 that covers some essential theoretical physics. Alibris made it quick and easy to find.
Havent received books yet due to being new to the site but shopping experience has been GREAT found everything Ive been looking for
Friendly and very Easy to use. Plus a PayPal option is available.
Do not sell out to the company-that-shall-not-be-named (large river in S. America)
Never ever sell out to the evil empire named after a iconic SA river...
I've used Alibris for years and have never had any problems.
What happened to the free $20 you promised? Via Email, valid till midnight today it says.
Able to find the books I wanted at very reasonable prices and condition.
Worked fine. No problems except having to do 50 characters here.
Efficient easy-to-use web-site. I have used this site many times over decades.
I always come here first when looking for used books. Love this site!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.