Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Easy to find what I wanted. I looked on Amazon but I felt this was the better choice.
Always find what I'm looking for, always shows up. Can't ask for more.
I like that I can determine where a book is going to be shipped from- meaning a closer location has a slightly smaller carbon footprint. It also gives me the opportunity, when ordering more than one book, to try and get them all from the same seller, thus reducing shipping. Prices are good and I have never encountered any problem with getting my orders filled.
Sehr rasche Bearbeitung; ich bin sehr zufrieden; alles, wie beschrieben; werde wieder bei alibris kaufen
I love alibis because I can choose whether I want a new book or a used book, and in what condition. For myself I love buying used and giving a book another chance to be read. As a gift I can choose new. The descriptions are accurate and the shipping has always been fast. I'm a long time loyal customer.
To be asked TWICE if I had received my order strikes me as serious problem somewhere, as I had replied to the first request promptly in the affirmative. This lessens the chance I will do business with Alibris in the future.
Very happy. Very happy. Very happy. Very happy. Thank you, thank you.
I appreciate the offering. Today I canceled my Amazon account because of politics and it is good to be here again...
This is an often pricey book that I snagged for almost nothing!
Good selection, multiple sellers, shipping to Puerto Rico.
Quick ship, product just as described, don't really want to make a production out of it...
Good. No issues so far. This didn't take a lot of time. It was easy and painless.
Thanks - t's always easy to find what I'm looking for and the prices seem very fair!
Quick and easy. Looked for other books to see if they were available
Everything went well ordering and receiving my order. I only regret the cost of postage.
Had a little trouble finding the page to delete the second book I added by mistake. Lot of trouble creating a new password.
Always easy to use search and ordering with great follow-up.
Always find what I want at a reasonable price. Thank you!
The website easy to use. Condition of used books clear and descriptive
I will definitely be ordering again from Alibris in the future.
I had no trouble finding the books I was looking for (a few kind of niche textbooks I honestly wasn't expecting to find outside of the publishers website). They were WAY cheaper than buying them new and the quality is great.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.