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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I really like the website, the descriptions are accurate. I've bought first editions for reasonable prices. Shipping is fairly priced. A wonderful experience everytime.
The prices for the four books were just $2 or $3 each. However, the across-the-board shipping charge of $4.99 for each added $20 to the order price. Unfortunately, the shipping charge is not revealed until checkout time. The books did arrive well-packaged, and in as new condition.
It's quick and easy to find low-cost books here. The cost of shipping the two books I bought (from two different vendors) was about 75% of the cost of the books themselves! If I could get free shipping, I would be ecstatic!
Alibris is the first place I look when I want or need a book. I like being able to buy a used book from an independent bookstore.
Alibris is always the first place I look for a book. The always have what I'm looking for.
You pulled a bait and switch on the shipping. Before I pushed place the order, it said it would be around $9 but after I placed the order, it posted $34.98 for shipping. May I please cancel this order?
I'm paying less for things I love. I also wanted to cut down on ordering through other organizations. I like knowing that my money is supporting smaller businesses.
Shipping & Delivery were very slow considering the cost they charge. Took almost 12 days to be delivered. An extra day because they turned it over to the USPS
Shopping was okay but when they cancelled my first order because it was already sold, that's not okay. Update your listings more frequently!
Book info disappeared when I put it in my cart. That is probably SOP but I mistakenly thought it was no longer available. Perhaps you could clarify?
Have used Alibris for years. For myself and others. Always a rewarding experience. With our troubled times I thought I should read this selection.
Good experience. Got stuck in my mailbox but everything was okay once I got it out. Carrier should have brought it to the house
Painless experience so far, but I won't truly know how good condition the books are in until I receive them. Then I will make a judgement on your company.
Book seemed to be in near perfect condition, much better than advertised. The delivery was also 5 days faster than advertised. Very pleased!
I love Alibris I love Alibris I love Alibris I love Alibris I love Alibris I love Alibris
I received what I ordered in a very reasonable amount of time and the used books were in good shape. I did however tried to order a couple other books by the same author in paperback but somehow wasn't able to get them in the cart and pay for them. Probably should have tried again.
Thru their large network of used book vendors Alibris has always provided access to the items I wanted. They almost provide options such as format and condition. I usually get order confirmation from the actual shippers within hours and shipment tracking info within a day. I have shopped at Alibris for 20 years.
Excelente el libro llegó tal cual la descripción.
Para mi excelente. Todos los libros que he comprado ha sido según descrito y el costo del envío lo considero razonable.
I expected to receive the standard hardback brown version of the Cokesbury hymnal (used). Instead I received a paperback version in very used condition.
Easy search. Lots of options available of all the titles I was searching. Clear descriptions of the condition of available copies. I also appreciate the illustrations of the cover art for the different editions, and that they're sorted by hardback vs paperback.
An easy website plus they have a huge selection! For hard to find books and just ordinary books, I'll be back for more. Many mahalos!
I used to have 3 copies for the church and loaned them out and never got them back. So grateful to find this copy at a price I can afford. Thank you.
I never received my last order, for these same two books. They were never delivered. You might choose a different company than DHL for delivery.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.