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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Excellent range of high quality products and great service
An excellent overall experience with a company that has very high standards and delivers on its reputation of excellent customer service.
Very good. Directions were clear as were the descriptions of the condition of product
Great selection. Free or reasonable shipping costs. Always resolve any issues with purchases promptly.
This site has a great catalogue, great value, good choice, except that they have raised postage charges! They have a very good system of tracking the package.
Great selection, very easy to track the item, and so far the books have reached!
This site is very easy to use. The prices are fantastic. ๐๐๐๐๐
I found even more than I was looking for, at vert reasonable prices. The site was easy to navigate and checking out was a breeze. Good work!
I found what I was looking for. The price was rather reasonable, and hopefully the description is accurate.
Two plus weeks delivery time - reference books ordered/received have inconsistent/marginal quality print. Disappointing quality for $80.per title.
Great place for books! I keep coming here for informational books.
Alibris had the book I was looking for my college class. Excellent price and quick delivery.
Quick and easy to work through the website. Easy to move between pages.
Give the rarity of this book, and the lofty prices on the few available, I was shocked to find that in this case, "very good" actually meant "like new."
I love Alibris. I don't get to purchase books often, but Alibris almost always has the book that I'm looking for and the prices are very good. It was very easy to find the book that I want and ordering was easy.
Website is easy to use, quick and efficient. Have used before and everything was as advertised.
Inexpensive, well preserved, efficient delivery, satisfying results
First time. No experience. Not user friendly. Not easy nor fast.
Website was very easy to use and the process was very easy from start to finish
Had a book I have been looking for for years. Ordering was very quick and easy. Final judgment pending successful delivery.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.