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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Fast and easy, depriving me of my excuse to put off housework
You guys wait too long to send this rating email. I mostly have forgotten the experience, because I order so many separate orders from you. If I had a bad experience I would remember, but otherwise I just feel fine about my orders, but getting specific is not possible!
I already provided feedback on the confirmation or invoice page, not sure which.
I purchased the two-volume set of "Lewis's Medical-Surgical Nursing: Assessment and Management of Clinical Problems," and it was delivered in about a week. The book cover was in good condition and with correct labels. Great buy!
I love Alibris, great selection. I have bought manu books here before. It is my only option instead of a brick and mortar place.
Easy way to find new and used books. Usually less expensive too.
Great access to older books you won't find easily anywhere else.
I got a coupon in with my last order for "ROAD" $1 off. It says "expires Sep 1,2025," but ordering it says "sorry that coupon has expired." The exact same thing happened the last time I ordered a book with a coupon received with another book: clearly marked as valid but upon ordering "sorry that coupon has expired." That earlier event was a coupon marked to expire on July 1, and the order was placed on June 23.
Ali rid always has the book I need, shopped here for years! 😀
Excellent, Alibris always has an extensive range of books!
Great selection, very easy to track the item, and so far the books have reached!
Good prices, but postage now has been increased by 50%, alas!
Difficult to filter for which edition (hardcover). How to filter should be more obvious.
Good deals and great selection. I easily found what I wanted.
Received as expected and in good condition. Would do business again
For me, your site was "user friendly". I was able to find what I was looking for without having to wade through items I was Not Looking For!
Great buys. Easy to use. Great selection too. I will use again and again.
Our order was received in a reasonable time, as promised, & well packaged. Price was very reasonable.
Great condition. Good price. Fast delivery. Would deal again.
Good books, fair price, good service. Shopped several times before. Thanks
I have always been able to locate whatever book I am looking for. Thank you!
I ordered the book, had no problem finding it, price is reasonable, put it in the basket and checkout was easy-pesy. LOL
I ordered 5 books, they all arrived promptly. Price of books reasonable, price of shipping questionable.
Shipping charges are awful high for some of the CD's. Better return policy for CD's bought as gifts.
Shipping could be a little lower. And get coupons. Didn't have any coupons I could use for this big order.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.