AlibrisReviews 100,416

I was concerned because I received a book that was a different ISBN than the one they agreed to send. I was upset because I asked for a specific ISBN and they sent a Global/International version (different ISBN). I could not speak with a person (which I really prefer) and never actually got a call back but someone did email me. They said they would be willing to work with me and said the version they sent was very similar (and better quality) and much less expensive than the one I requested. I feel better about the circumstance because they did provide information (Table of Contents) to compare both versions of the book and they do align well. They were willing to work with me on the return if I wasn't happy. So I removed my poor rating. I just wish they would have called me when I requested they call. It would have saved me stress and they would have 5 stars.

It is my understanding that selling advanced readers is illegal (or is at the very least unethical), as they are distributed for free by publishers in order to generate publicity for upcoming titles. When I contacted customer service about receiving an ARC (in place of an item listed with a hardcover ISBN), not only did they not offer to help me resolve my issue, they did not acknowledge it at all. Because I'd be responsible for return shipping and have had no luck getting my point across, I'm going to cut my losses and just never use this site again.

And, by the way, if you complete your order as a guest, they make you an account anyway (which turns out to be impossible to delete).

It's been a long tine since I ordered I book and still haven't received it. There is no tracking and I have no idea where it is and when it may arrive. Ask customer service, and they just (I guess) copy/paste pre-written answer without answering my question. I ordered one used, difficult to find a book, paid quite a lot for it. I didn't care much about high book price and that I paid for premium shipping, I care to get the book. Now. I doubt I will ever get it. Well, I know better now. Lesson learned.

I ordered 2 children's books through Alibris from a bookseller named "Extremely Reliable" in Richard, Texas. They arrived in GREEK! I went to the Alibris website and immediately completed a return form. I discovered the Alibris policsy is that I have to pay the return shipping, which is never refunded to me! I wanted my money back--it was almost $20.00--so I paid the return shipping and mailed it right back to the seller. Two weeks later, multiples attempts to reach the bookseller (who sent only "form" emails back), call the seller (never an answer, no return call), and having completed a form to Alibris about the problem, I tried to call Alibris. Their number is all recordings--which say to email them. So I am not only the charge of the 2 books and the shipping, but the return shipping, which totals over $44.00!

We ordered two books and the website would not accept our credit card from the U.S. It was a British site and we are in Sweden. Okay so we asked them to bill us. They sent us an email with a link to pay, and the payment company also would not accept the credit card NOR a Swedish debit card. We called Alibris and they said they could not help us. They asked us to call their collection company. Which we did explaining everything over the phone. They said they'd send us a physical bill and extend our due date. When the bill came, it was already past due. We paid it immediately through our Swedish bank. A few days later, we got another bill of higher amounts from a collection company. Just to get the buzzards off our backs, we paid those also. We'd never patronize this horrible business again. They make everything difficult and have no sense of customer service.

Faith Full Circle is a nonfictional autobiography of a man in search of his identity, beliefs and values. It describes his early childhood experiences, his family relationships, parental expectations and his educational experiences. It includes the religious training and experiences in a fundamentalist protestant denomination and the values he was introduced to as he participated in various activities.
Ifakorede Awoyefa, the author of this saga describes his search for meaning, direction and purpose of his life. He explored African religions and cultures in an attempt to discover himself. He discusses his triumphs and defeats and the lessons he learned in interpersonal marital relations as well as in career and professional endeavors. Trying to incorporate the values and beliefs to acquire wisdom and knowledge and mesh them with his beliefs was a challenging experience that brought him "full circle" in his faith.
Review written by Carol F. Luper

I ordered a $#*!ing textbook that I needed for my class which I found on this website for cheaper price. After buying the god dam book the person said they shipped it but here I am a month later. WHERE THE $#*! IS MY BOOK? I contact them and they blame it on global warming and bad weather. $#*! YOU SCAMMERS, GO EAT A $#*!! DONT ORDER FROM HERE EVERRRR! DEAD $#*! GIVE THEM A 0 STAR BUT ITS NOT POSSIBLE. EVEN EBAY IS NOT LIKE THIS $#*!.

Alibris is a scam. If something goes wrong, good luck in contacting them or getting any response. No book, no response from Alibris (or the seller) despite repeated tries. Alibris does not have phone contact and e-mails just get a canned response but nothing addressing the specific issue. It looks like I'm out $128.99 despite an e-mail telling me the book had been shipped (that was an outright lie). I would give minus five stars if that was an option. Avoid Alibris like the plague.
Jim Casada

I placed an order a couple of months ago. The book was shipped in a timely fashion but the packaging arrived torn and resulted in dent that would not otherwise have been there. I appreciated having the ability to go back to the site and rate the seller on individual aspects of the order which included the shipment packaging. After providing my rating with some comments I received an email notification from Alibris' customer service and my shipping cost was refunded! I was surprised that my comments would be reviewed and responded to, I'll be shopping there again.

Unfortunately, I can't give less than a 1 star rating, but a lower rating is richly deserved. I ordered a book from Alibris a couple months ago. The day after placing the order, I received a notice that it had been shipped. A month later, it still hadn't arrived, so I contacted the seller through Alibris. After several days, no reply, so I contacted Alibris. They said they would contact the seller. I still got no reply, so I contacted Alibris and was told a refund would be processed and to allow 3 to 4 days for it to appear in my Paypal account. After 10 days, it still isn't there. I emailed Alibris - again!

As far as I can tell, Alibris is just a money collecting agency under the guise of a book dealer. Avoid at all costs! A lower price is no bargain when you don't receive what you ordered.