N E.

We ordered two books and the website would not accept our credit card from the U.S. It was a British site and we are in Sweden. Okay so we asked them to bill us. They sent us an email with a link to pay, and the payment company also would not accept the credit card NOR a Swedish debit card. We called Alibris and they said they could not help us. They asked us to call their collection company. Which we did explaining everything over the phone. They said they'd send us a physical bill and extend our due date. When the bill came, it was already past due. We paid it immediately through our Swedish bank. A few days later, we got another bill of higher amounts from a collection company. Just to get the buzzards off our backs, we paid those also. We'd never patronize this horrible business again. They make everything difficult and have no sense of customer service.