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I placed an order a couple of months ago. The book was shipped in a timely fashion but the packaging arrived torn and resulted in dent that would not otherwise have been there. I appreciated having the ability to go back to the site and rate the seller on individual aspects of the order which included the shipment packaging. After providing my rating with some comments I received an email notification from Alibris' customer service and my shipping cost was refunded! I was surprised that my comments would be reviewed and responded to, I'll be shopping there again.
K E.'s review of Alibris earned 0 Very Helpful votes
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