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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Please help me buy this book. I have money in my account.
I love the ability to order profound books - and send them to people I love. Also great prices and nothing wrong with a book who has been through a adventure.
What an easy process! I wish every site was as simple to use! I will be back! Thank you!
I like the ability to choose the state of the books, if selecting used ones. I also much prefer hard cover instead of paperback or softcover so I am happy that there are usually options.
Have used alibris for several years. Only had one bad shipper.
Great place to find discontinued books and cheaper.
Too much filling out forms. Difficult to find shopping cart —it was the smallest thing on the page.
Like that I can find things here can't find else where
Very Easy website to follow and it could ship the book I was looking for faster than Amazon could.
Now that I've boycotted Amazon, I buy all my books on Alibris. I like supporting small businesses.
I've ordered from alibris before and have always been pleased with their service.
So far so good, but it does not tell any of info of the code.
I was charged for shipping even though it says it should be free. I have more than the required dollar amount and chose the Standard Shipping method. This kind of lies will make me NEVER ORDER or REFER anyone to this site.
Well-designed website. Such a help in making placing an order hassle-free.
I'm a first time user but I'm quite impressed with the Alibris website. Great selection, great prices, and I got free shipping on my order. Couldn't be happier!
Quick and easy, though I didn't find any options to change my shipping method - I would have liked to choose a priority option.
Book price was great and ordering was easy. Can't wait to get my book.
I absolutely love purchasing my books from Alibris! Alibris has an amazing variety of content, wide range of different books, and great prices!
I am absolutely thrilled to have found this book on here. It was the very first occult book bought for me as a gift from my mom. I didn't know the authors name and as fate would have it this popped up.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.