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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Easy to find books and almost all books are inexpensive
Love alibris! Best option for used and hard to find books.
Easy site to order from. First time on this site and ordered 3 books from my favorite author.
Easy and fast checkout process. No fuss, no drama.
First time using your site. Nice that l was made aware order, so l couldn't accidentally order more items than l intended.
Alibris is my go-to. Unbelievably low prices - and fun to look at what first editions they offer.
It could have been better. At first I was saving money by getting 2 books from the same seller. But, one book was cancelled by alibris,, as it was not available and I had to get a substitute. Savings Gone! A book should NOT be listed if it is not available. R. B.
I initially cannot sum up this experience due to journey just began.
I initially cannot sum up this experience due to journey just began.
Please help me buy this book. I have money in my account.
I love the ability to order profound books - and send them to people I love. Also great prices and nothing wrong with a book who has been through a adventure.
What an easy process! I wish every site was as simple to use! I will be back! Thank you!
I like the ability to choose the state of the books, if selecting used ones. I also much prefer hard cover instead of paperback or softcover so I am happy that there are usually options.
Have used alibris for several years. Only had one bad shipper.
Great place to find discontinued books and cheaper.
Too much filling out forms. Difficult to find shopping cart —it was the smallest thing on the page.
Like that I can find things here can't find else where
Very Easy website to follow and it could ship the book I was looking for faster than Amazon could.
Now that I've boycotted Amazon, I buy all my books on Alibris. I like supporting small businesses.
I've ordered from alibris before and have always been pleased with their service.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.