Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
I love Alibris. Shipping isn't too high and used books are a bargain.
I would love to, but its been a very trying day,
Thank you
Alibris always seems to have what I'm looking for.
Quick, efficient. Appreciated bookseller's descriptions of books
Always a pleasure shopping with Alibris! Since the year 2000!
Very easy process as a guest purchaser. I personally know the author and am excited to support him.
Easy to find what I want and the prices are exceptional.
Alibris makes it easy to search for a great deal on multiple titles and subjects!
Super great Portal! Will buy more in the future WOW.
Always has the books that I am looking for at reasonable prices.
Delighted to find so many books at such reasonable prices!
This was the easiest search compared to other sites. My first time here.
Love making sure i can work on getting my Stephen King library filled :)
Excellent book availability. Easy to navigate order placement.
Easy to order from this website. Plenty of choice.
Very good selection of books. Quick and painless shopping!
Happy that you had the book I was looking for! Very easy to shop!
Website and pay was easy to navigate. Thanks for that.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.