Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
Easy as could be! Took me less than 5 minutes to find a great price for the book I needed!
Site is a little "sticky" - checkout involves more hang time than I remember
Have used alibris before. I like the lower prices.
So easy to find what I was searching for, with multiple sellers.
Love this website. I can always find what I'm looking for.
Would like more selections for the author indicated
Super fast and easy to find what I wanted. Great price, too!
Very fast.easy to order.great selection and prices
Always find good deals on Alibris except for shipping cost
The website is easy to navigate. Prices are excellent
Love your prices, also you're an outlet for me to get rid of books as well
Easy to buy from almost always have the book that I am looking for. Fast delivery
Very easy to use interface different options where to get the book
Up to no w easy to use the web site and fast serVice.
Too many places to enter the coupon code, and not all of them work.
Great prices. Books always in good/excellent condition. Fast shipping.
Always order books from this site. Very pleased!
I've only had one previous buying experience and it was great.
Prices decent overall, but I don't like how shipping costs go up the more items you buy.
My only complaint would be that I feel the shipping charges are excessive.
Easy to find what I was looking for at a great price!
Lost order screen yesterday but worked fine today.
Found the book I'd thought might not be available and ordering it was even easier!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.