Sitejabber Website Reviews and Complaints
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Alibris

Overview

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
782
value
8,497
shipping
8,486
quality
8,482
This company responds to reviews on average within 1 day
How would you rate Alibris?
grey star
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grey star
Texas
1 review
0 helpful votes
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Great customer service at a great price
April 10, 2024

Great customer service at a great price.

Date of experience: March 31, 2024
1 review
0 helpful votes
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Book
April 2, 2024

Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good Good

Date of experience: March 23, 2024
Oklahoma
1 review
0 helpful votes
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:) :) :) :)
March 26, 2024

:) :) :) :)

Date of experience: March 16, 2024
Arizona
2 reviews
0 helpful votes
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...
March 26, 2024

...

Date of experience: March 16, 2024
Australia
1 review
0 helpful votes
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February 8, 2024

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Date of experience: February 8, 2024
Ohio
1 review
0 helpful votes
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January 31, 2024

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Date of experience: January 31, 2024
California
1 review
0 helpful votes
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EZ to use
April 13, 2021

EZ to use. EZ on the eye. Fun experience!

Date of experience: April 13, 2021
Puerto Rico
1 review
0 helpful votes
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Muy buena aunque los costos de envio muy altos
August 6, 2021

Muy buena aunque los costos de envio muy altos

Date of experience: July 7, 2021
Mexico
1 review
0 helpful votes
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Muy buena, proceso muy rápido la transacción

Date of experience: July 1, 2021
Florida
2 reviews
7 helpful votes
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...
December 18, 2023

...

Date of experience: December 18, 2023
Oklahoma
2 reviews
0 helpful votes
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++++++++++++++
December 8, 2023

++++++++++++++

Date of experience: December 8, 2023
New Jersey
1 review
0 helpful votes
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Alibris is waaaaayyy better than amazon!
May 17, 2021

Alibris is waaaaayyy better than amazon!

Date of experience: May 17, 2021
Kansas
2 reviews
0 helpful votes
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.
January 24, 2021

.

Date of experience: January 24, 2021
Argentina
1 review
0 helpful votes
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September 30, 2022

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Date of experience: September 30, 2022
New York
1 review
0 helpful votes
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:)
March 24, 2021

:)

Date of experience: March 24, 2021
Pennsylvania
1 review
0 helpful votes
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December 26, 2021

...

Date of experience: December 26, 2021
Connecticut
1 review
0 helpful votes
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.123456789
January 12, 2023
Updated review

.*******

Date of experience: January 12, 2023

I prefer to pay with paypal, no need to find my wallet...
January 8, 2022
Previous review

I prefer to pay with paypal, no need to find my wallet for security code.

Date of experience: January 8, 2022
Texas
1 review
0 helpful votes
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September 1, 2021

...

Date of experience: September 1, 2021
Canada
1 review
0 helpful votes
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Placed order, and had multiple cancelations
February 23, 2022
Updated review

Placed order, and had multiple cancelations

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 24, 2022

Shipping should be cheaper and more easily calculated
February 20, 2022
Previous review

Shipping should be cheaper and more easily calculated

Date of experience: January 21, 2022
Utah
1 review
0 helpful votes
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...
June 21, 2023

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Date of experience: June 21, 2023