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AlibrisReviews 102,737

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
815
value
9,147
shipping
9,137
quality
9,131
This company responds to reviews on average within 1 day

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Ohio
1 review
0 helpful votes
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Simple, intuitive ordering, easy-to-follow competitive pricing

Date of experience: May 3, 2021
Hawaii
1 review
0 helpful votes
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I'd like to see the estimated delivery date when I place my order.

Date of experience: May 3, 2021
Illinois
1 review
0 helpful votes
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The amount of flipping back and forth/changing pages/opening new tabs necessary to place a large order is extremely annoying. The website is badly designed. My problem is *not*, repeat, NOT with Alibris' service in terms of books but in terms of the horrible website user experience. Thank you.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 2, 2021
Canada
1 review
0 helpful votes
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I have used this site for over 15 years. I keep coming back.

Date of experience: May 2, 2021
Philippines
1 review
0 helpful votes
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Very good search conducted
May 2, 2021

Very good search conducted. Happy with inclusion of sort options. Hopefully, all sellers will place description of the books for better shopping choice.

Date of experience: May 2, 2021
Colorado
1 review
0 helpful votes
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I would prefer to know the total cost upfront rather than having items (shipping and tax) included as "add-on."

Date of experience: May 2, 2021
Colorado
1 review
0 helpful votes
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Excellent selection
May 2, 2021

Excellent selection. Great customer service.

Date of experience: May 2, 2021
Indiana
1 review
0 helpful votes
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Easy to find books
May 2, 2021

Easy to find books. Easy to order. Like Alibris as a business.

Date of experience: May 2, 2021
Iowa
1 review
0 helpful votes
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Have difficulty remember ing password and could not compare prices including shipping

Date of experience: May 2, 2021
Minnesota
1 review
0 helpful votes
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Alibris generally has the book or textbook I am searching and at an affordable price.

Date of experience: May 2, 2021
California
1 review
0 helpful votes
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I have been looking for this book for a while. I am happy to have found it here.

Date of experience: May 2, 2021
Washington
1 review
0 helpful votes
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Thanks for carrying a wide range of books I can't find elsewhere! I'll be returning to this site in the near future.
Sincerely,
Richard E Smith

Date of experience: May 2, 2021
District of Columbia
1 review
0 helpful votes
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User friendly web site
May 2, 2021

User friendly web site. Quick, and easy in and out. Thanks

Date of experience: May 2, 2021
Georgia
1 review
0 helpful votes
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Found what i want at a good price, hopefully it is as described!

Date of experience: May 2, 2021
New York
1 review
0 helpful votes
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I love supporting small dealers and for that reason this site is great. I was once sent a 5 dollar book instead of a $30 dollar album and they didn't rectify it, which is very disappointing. Also their coupon system is misleading.

Date of experience: May 2, 2021
Kansas
2 reviews
0 helpful votes
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Told I would get 5 dollars off... sure didn't happen.

Date of experience: May 2, 2021
Florida
1 review
0 helpful votes
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I was able to save money on books that I needed for work as a therapist and I used the coupon to get a deeper discount on the shipping. Bravo!

Date of experience: May 2, 2021
California
1 review
0 helpful votes
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Took longer than expected, but did find the book I wanted.

Date of experience: May 2, 2021
Indiana
1 review
0 helpful votes
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Found the book I wanted for far less than it was listed on Amazon.

Date of experience: May 2, 2021
Washington
1 review
0 helpful votes
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Simple, straightforward, you had the book I wanted in the quality I wanted.

Date of experience: May 2, 2021