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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Books received in a timely manner in excellent condition. Thank you!
Great selection of books, but your web services leave much to be desired. I was not able to check out after putting a book in my cart, so I had to contact your help people, who suggested resetting my browser due to some unspecified "glitches". That worked. But about a year ago I had another problem, where whatever your website software was doing, it was not able to send anything to my comcast email address--which I've used for 18 years. This was never resolved, forcing me to create a gmail account. Your web people were distinctly unhelpful.
I can always count on Alibris to find books that are out of print or hard to find. And the prices are amazing.
Simple, intuitive ordering, easy-to-follow competitive pricing
I'd like to see the estimated delivery date when I place my order.
The amount of flipping back and forth/changing pages/opening new tabs necessary to place a large order is extremely annoying. The website is badly designed. My problem is *not*, repeat, NOT with Alibris' service in terms of books but in terms of the horrible website user experience. Thank you.
I have used this site for over 15 years. I keep coming back.
Very good search conducted. Happy with inclusion of sort options. Hopefully, all sellers will place description of the books for better shopping choice.
I would prefer to know the total cost upfront rather than having items (shipping and tax) included as "add-on."
Have difficulty remember ing password and could not compare prices including shipping
Alibris generally has the book or textbook I am searching and at an affordable price.
I have been looking for this book for a while. I am happy to have found it here.
Thanks for carrying a wide range of books I can't find elsewhere! I'll be returning to this site in the near future.
Sincerely,
Richard E Smith
User friendly web site. Quick, and easy in and out. Thanks
Found what i want at a good price, hopefully it is as described!
I love supporting small dealers and for that reason this site is great. I was once sent a 5 dollar book instead of a $30 dollar album and they didn't rectify it, which is very disappointing. Also their coupon system is misleading.
I was able to save money on books that I needed for work as a therapist and I used the coupon to get a deeper discount on the shipping. Bravo!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members