Sitejabber Website Reviews and Complaints
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AlibrisReviews 102,718

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
813
value
9,137
shipping
9,127
quality
9,121
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Very easy and good price..
May 3, 2021

Very easy and good price. Just waiting for delivery

Date of experience: May 3, 2021
Minnesota
1 review
0 helpful votes
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Quick, easy
May 3, 2021

Quick, easy. I'm so glad you had the book I was seeking.

Date of experience: May 3, 2021
Ukraine
1 review
0 helpful votes
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Website is mostly clear
May 3, 2021

Website is mostly clear. I thought I saved my credit card info as template but it seems that it wants me to retype info every time.

Date of experience: May 3, 2021
Colorado
1 review
0 helpful votes
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Everything I looked for was here and at such great prices! Love shopping Alibris for al my book needs!

Date of experience: May 3, 2021
Tennessee
1 review
0 helpful votes
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Simple and easy to find what I was looking for and description of used books are plain and described perfectly.

Date of experience: May 3, 2021
Illinois
1 review
0 helpful votes
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In the finishing up stage, where you change the means of payment your website is difficult to use. Because of this it took me three tries to submit the order.

Date of experience: May 3, 2021
Florida
1 review
0 helpful votes
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Ordering online was quick & easy. The selling price was VERY good, compared to other online book sellers.

Date of experience: May 3, 2021
New York
1 review
0 helpful votes
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Quick and easy
May 3, 2021

Quick and easy. Found my book at a good price. Will look for more. Thank you.

Date of experience: May 3, 2021
Canada
1 review
0 helpful votes
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Very good
May 3, 2021

Very good. This is not my first time using Alibris in search of books and DVDs with satisfaction.

Date of experience: May 3, 2021
California
1 review
0 helpful votes
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Found what I was looking for at a reasonable price.

Date of experience: May 3, 2021
Florida
2 reviews
0 helpful votes
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I love Alibris!
May 3, 2021

I love Alibris! I'm always telling my friends about it...

Date of experience: May 3, 2021
Ohio
1 review
0 helpful votes
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Shipping is too high
May 3, 2021

Shipping is too high. Combined shipping doesn't get a discount. And when you say free shipping the book cost is higher. Shame.

Date of experience: May 3, 2021
Delaware
1 review
0 helpful votes
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Would be five star but cannot see a "submit" button on my browser until all fields have been answered. Would be four star, but then I see I have to agree to have my rating shared on public websites before I can submit it.

Date of experience: May 3, 2021
Florida
2 reviews
0 helpful votes
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Good selection
May 3, 2021

Good selection. They have some hard to find books.

Date of experience: May 3, 2021
Utah
1 review
0 helpful votes
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I noticed upon checkout that I was charged a shipping fee for each item I ordered. Its very costly for me.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2021
Idaho
1 review
0 helpful votes
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Quick and easy earned five start! But confusing shipping therms almost made me NOT to complete my order, this a lost star. The confusion was about "free shipping," which was supposed to show after I add $40 worth of books. Once I added $40+ worth of books the shipping hasn't changed to free until the final step (after I logged into PayPal). There's definitely disconnect here...

Date of experience: May 3, 2021
Alaska
1 review
0 helpful votes
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Sometimes the shipping is so slow when the book arrives I've forgotten I even ordered it, and sometimes the book arrives in a timely manner. But the price is right and a good book is a joy whenever it arrives.

Date of experience: May 3, 2021
Georgia
1 review
0 helpful votes
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Good and easy had the book available. Quick process

Date of experience: May 3, 2021
Illinois
1 review
0 helpful votes
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Had the best price for the book I wanted, hopefully it's reliable and comes in alright.

Date of experience: May 3, 2021
Ohio
1 review
0 helpful votes
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Books received in a timely manner in excellent condition. Thank you!

Date of experience: May 3, 2021