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AlibrisReviews 102,083

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
803
value
8,874
shipping
8,864
quality
8,858
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Florida
5 reviews
0 helpful votes
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So great to have the options Alibris provides, new, used and hard to find out of print books. Thanks!

Date of experience: May 5, 2021
Colorado
1 review
0 helpful votes
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Quick, easy, and they always have the book we are are looking for.

Date of experience: May 5, 2021
Kentucky
1 review
0 helpful votes
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So grateful for Alibris
May 5, 2021

So grateful for Alibris. They have the books I am looking for and need at a more budget-friendly price. Just have to remember that I may wait a bit longer to receive them.

Date of experience: May 5, 2021
Illinois
1 review
0 helpful votes
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I've used this site for many, many years to find books.

Date of experience: May 5, 2021
Georgia
1 review
0 helpful votes
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I don't care for the shifting prices on the same item (perhaps I did not watch carefully enough, but it seemed to me that when I delayed the item I was originally interested in went up) or for items not available still showing as available when I check out to the point of having my card information received. Now I have more work, making sure I was not charged twice for similar items, and, I confess, that does nettle me and make me less inclined to check this site.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 5, 2021
Illinois
4 reviews
2 helpful votes
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Was easy to find what I was looking for and ordering process was very easy

Date of experience: May 5, 2021
New Jersey
1 review
0 helpful votes
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It should clearly state who the Merchant is, their address, phone number and e-mail address

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
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Web pages load quickly, layout is clear and logical

Date of experience: May 4, 2021
California
1 review
0 helpful votes
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Shipping gets outrageous, last time I ordered 1 of my books went to the billing address so money down the drain for me. I hope I get all my books

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2021
Florida
1 review
0 helpful votes
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Love shopping at Alibris
May 4, 2021

Love shopping at Alibris. I can find most books that I'm interested in, and save money.

Date of experience: May 4, 2021
Michigan
1 review
0 helpful votes
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I really loved how easy it was to see the cheapest prices for the books and manga I had bought! The only thing that I was worried about was that the free shipping that I was eligible for only shoed up once I was at the end of reviewing my order, but even then it wasn't a problem!

Date of experience: May 4, 2021
New York
2 reviews
0 helpful votes
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Selections are as stated (used) and shipping is efficient.

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
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I didn't see where I could make a shipping choice. I may have overlooked it, but if not, please give that option.

Date of experience: May 4, 2021
New Hampshire
1 review
0 helpful votes
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1
May 4, 2021

1. I am so pleased to have finally secured a copy of this book.
2. Everything was quick and easy.

Date of experience: May 4, 2021
New York
1 review
0 helpful votes
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Alibris has the books that I want and at the price I want to pay.

Date of experience: May 4, 2021
Texas
1 review
0 helpful votes
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Good bargains!
May 4, 2021

Good bargains! I shop here frequently. Always pleased with their bargains.

Date of experience: May 4, 2021
New York
1 review
0 helpful votes
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Alibris' website makes it easy to find and order books. I love it!

Date of experience: May 4, 2021
Colorado
1 review
0 helpful votes
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User friendly
May 4, 2021

User friendly. Good selection of books and prices.

Date of experience: May 4, 2021
California
1 review
0 helpful votes
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I dont understand why if you're purchasing multiple items from the same seller that you have to pay multiple shipping costs for each item and not one discounted flat rate

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2021
Tennessee
1 review
0 helpful votes
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Great prices and great selection to complete a curriculum book list

Date of experience: May 4, 2021