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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
The site is easy -- even fun -- to use, and I found everything I was looking for.
I really like that I can filter my options. Thank you.
Good source for out of print tech books.
Website easy and intuitive to use.
I dont like the idea of having to save my credit card on your site without being able to place an order.
I love getting books at great prices! Also the website is nice
Great books, easy to buy. Let's see if I ever receive them!
Great selection. I like the coupons. Quick delivery and well prepared. Good website presentation.
Shopping at Powell's is painless! Brilliant is probably the best descriptor!
I love alibris! I buy most of our books here. It's such a great resource especially now that I am homeschooling my kids!
The website kept timing out and refreshing my cart without warning. It took me 8 attempts and several hours to keep re-entering my order before I could finally place it. Definitely need to adjust your website.
I always find what I am looking for at a great price.
It was easy to find the book I was looking for. I really liked that books which related to the one I wanted popped up. I chose 2.
I was having trouble with you taking my credit card. I finally went back and tried again with another credit card. It went through.
I have always enjoyed shopping at Alibris. My greatest worry is shing by USPS. They have lost a package and is always late.
Great! This was so easy and straight forward. I will do this again.
So all I have done so far was place an order, I have not received it yet as I literally just placed it. But so far it seems like a great cheap place to buy books, which I am very excited about. I will be placing more orders as long as I get what i ordered.
So far so good. I'll be very pleased once the book is delivered.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.