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AlibrisReviews 101,921

4.7

From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
796
value
8,803
shipping
8,793
quality
8,787
This company responds to reviews on average within 1 day
New Jersey
1 review
0 helpful votes
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Efficient and user-friendly
July 20, 2021

Efficient and user-friendly. Similar used-book offerings on Amazon are much higher priced.

Date of experience: July 20, 2021
California
1 review
0 helpful votes
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Shopping carts are deleted in a very short time. I began the ordering process for these books yesterday and had to start over numerous times, since I was awaiting further specific book recommendations from a colleague.

Date of experience: July 20, 2021
Ohio
1 review
0 helpful votes
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This system has been easy to use and made my textbooks so affordable!

Date of experience: July 20, 2021
North Carolina
2 reviews
0 helpful votes
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So far I've been able to find the books I've been looking for. Wish more had free shipping.

Date of experience: July 20, 2021
Illinois
1 review
0 helpful votes
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Stop defaulting me to sign up for emails. That is a scummy move that only low level lifeforms like marketers, MBAs, and salespeople would do.

Date of experience: July 20, 2021
Pennsylvania
1 review
0 helpful votes
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Great selection and Great prices!
July 20, 2021

Great selection and Great prices! Best used book site I've found online.

Date of experience: July 20, 2021
Tennessee
1 review
0 helpful votes
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When I signed in I was offered a $5.00 reward for signing up for something or other. Where is it?

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 20, 2021
Pennsylvania
1 review
0 helpful votes
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Very easy to order, now I will be waiting to see if you honor your shipping guarantee.

Date of experience: July 19, 2021
New York
1 review
0 helpful votes
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Shop from smaller/ local companies! Great experience and as easy to find the book I wanted at a good price as mega corporation Amazon

Date of experience: July 19, 2021
Alabama
1 review
0 helpful votes
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Great prices, and approx $4/book shipping - had lots of variety too

Date of experience: July 19, 2021
New York
1 review
0 helpful votes
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I was having trouble paying with the PayPal function on mobile.

Date of experience: July 19, 2021
Maryland
1 review
0 helpful votes
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First time shopping for books
July 19, 2021

First time shopping for books. Ordering process easy. I reserve any other opinion after I receive the book.

Date of experience: July 19, 2021
Connecticut
1 review
0 helpful votes
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Great prices!
July 19, 2021

Great prices! Quick deliveries! Great quality!
Who can ask for more?

Date of experience: July 19, 2021
New Jersey
1 review
0 helpful votes
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Easy to use, good selection, and great prices with cheap shipping!

Date of experience: July 19, 2021
Oregon
1 review
0 helpful votes
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I love Alibris, ease of ordering and quick shipping.

Date of experience: July 19, 2021
Alaska
1 review
0 helpful votes
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1-Suggest books based on my cart
July 19, 2021

1-Suggest books based on my cart.
2-Suggest books based on the single seller I have already chosen books from (in this case I chose 3 books from Thrift Books-Dallas).

Date of experience: July 19, 2021
Virginia
2 reviews
0 helpful votes
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Easy to find the book I was looking for. Looking forward to reading.

Date of experience: July 19, 2021
Oklahoma
1 review
0 helpful votes
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Easy navigation
July 19, 2021

Easy navigation. Good communicative customer service.

Date of experience: July 19, 2021
New York
1 review
0 helpful votes
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A book that I put in my cart disappeared, along with several others, because I did not checkout fast enough, I guess. When I tried to put the main book back in the cart, I could not find it, even though the site kept saying that it was there. I found it again on Amazon, and so bought it there. Other books also all of a sudden changed price. Very frustrating. I was trying to support Alibris by using a coupon and purchasing books here instead of at Amazon.

Date of experience: July 19, 2021
Georgia
3 reviews
0 helpful votes
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Everything was clear to follow and efficient. I incorrectly added an additional letter to my first name and couldn't edit it without starting over. It would be nice to have the 'edit' option for the block of information, not just address.

Date of experience: July 19, 2021