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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Books have been delivered very timely and the condition has been better than expected.
First time user, very easy to use web site. Good job.
Alibris had what I wanted at a price I found agreeable. I've shopped here before. Great service.
Easy to order what I wanted with a very good price
Quick and easy! Always find what I am looking for and shipping time is as promised. Customer service is prompt and courteous!
Good experience but shipping options were unclear until it was too late to change. Minor annoyance shipping is fine as it is.
Movie title came up on an internet search. Price was good for used copy and a chance to support a Goodwill store. Easy checkout.
It was confusing at time as the item I was looking for has two editions, one old and the other new. But I think I figured it out. The shipping estimate was a bit off, but I suppose it happens.
Shipping charges were hard to evaluate, otherwise fine.
Shipping charges not mentioned till checkout
Couldn't change order placed in cart! Initially only wanted one book. Couldn't look at cart without proceeding to checkout
- Fix your State field to prevent errors.
- Don't delete content in fields just because one field's content was in error, thanks to your antiquated system.
I can't complain so far. I like shopping on this site
This site is excellent for my initial search for books.
Always have what I need, especially bc I love buying used books
1. Message stated wrong # of books in shopping cart.
2. Delay when screen pages change... thinking it was not working.
I always am able to find the books I am looking for.
Very easy to use site, ordering and check nice and easy to use!
I appreciate the wide availability of titles and the speed with which the website works.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members