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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Very happy to find this book and have it shipped in 2 days. For a report and I was beginning to panic I wouldn't find it in time for the deadline. Thank you
Alibis is so easy to use and the prices are much more reasonable to Amazon.
Placing order with Alibris is something that you never gonna regret. They are fast and reliable. Quality of products is superb.
I spent 15 minutes looking where to put OR for Oregon although the state was correctly typed into various slots. This could be a user friendlier website re: template. Shipping and prices higher were higher then other websites. This booksite had the books that I wanted. It's okay to spell booksite as such.
Love how I can find books I can't find anywhere else
Alibris is always easy to navigate and find the book you want at a bargain price.
It was next to impossible to enter the correct billing address and the correct shipping address. The system seemed intent in "remembering" a former address and not being very helpful to allow the correct information to be entered.
Never ever been happy with lack of customer service
Would buy more if u had customer service #
Only complaint is that you can access directly only wishlists and orders; accessing a cart only by adding an item and then editing the cart
So glad to be able to find a hard copy of Spies Against Armageddon. Most sellers only hah paperbacks.
You don't offer discounts and free shipping for Canadians -and the discounts are rather lame anyway - don't forget about your Canadian buyers
A VERY GOOD SELECTION OF BOOKS - I COME OFTEN AND USUALLY CAN FIND WHAT I WANT.
I have a long wishlist, I wish when I deleted something from it, it would return to where I was in the list not the top.
I'm catching up on an author. Excellent experience.:-)
Excellent; good price, and an easy way to edit my information.
Excellent web site, quick, very clear and completely functional. A breeze to use!
Able to find a book I wanted at a price that works.
Interesting selection of books, good variety in topics I was interested in
All I've done is place an order. So far so good. I'll know more when my book arrives.
Books have been delivered very timely and the condition has been better than expected.
First time user, very easy to use web site. Good job.
Alibris had what I wanted at a price I found agreeable. I've shopped here before. Great service.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.