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AlibrisReviews 107,757

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
950
value
11,306
shipping
11,296
quality
11,290
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Very happy to find this book and have it shipped in 2 days. For a report and I was beginning to panic I wouldn't find it in time for the deadline. Thank you

Date of experience: October 8, 2021
Australia
1 review
0 helpful votes
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Alibis is so easy to use and the prices are much more...
October 8, 2021
Updated review

Alibis is so easy to use and the prices are much more reasonable to Amazon.

Date of experience: October 8, 2021

GOOD SERVICE LOVE COUPONS
August 27, 2021
Previous review

GOOD SERVICE LOVE COUPONS

Date of experience: August 27, 2021
India
13 reviews
3 helpful votes
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Best in business
October 9, 2021

Placing order with Alibris is something that you never gonna regret. They are fast and reliable. Quality of products is superb.

Date of experience: October 8, 2021
Oregon
1 review
0 helpful votes
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I spent 15 minutes looking where to put OR for Oregon although the state was correctly typed into various slots. This could be a user friendlier website re: template. Shipping and prices higher were higher then other websites. This booksite had the books that I wanted. It's okay to spell booksite as such.

Date of experience: October 8, 2021
Michigan
2 reviews
0 helpful votes
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Love how I can find books I can't find anywhere else
October 8, 2021
Updated review

Love how I can find books I can't find anywhere else

Date of experience: October 8, 2021

Always a good experience!
May 24, 2021
Previous review

Always a good experience!

Date of experience: May 24, 2021
New York
1 review
0 helpful votes
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Alibris is always easy to navigate and find the book you want at a bargain price.

Date of experience: October 8, 2021
South Carolina
1 review
0 helpful votes
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It was next to impossible to enter the correct billing address and the correct shipping address. The system seemed intent in "remembering" a former address and not being very helpful to allow the correct information to be entered.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 8, 2021
Tennessee
1 review
0 helpful votes
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Never ever been happy with lack of customer service
November 7, 2021
Updated review

Never ever been happy with lack of customer service

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 8, 2021

Would buy more if u had customer service #
October 8, 2021
Previous review

Would buy more if u had customer service #

Date of experience: October 8, 2021
New York
1 review
0 helpful votes
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Only complaint is that you can access directly only wishlists and orders; accessing a cart only by adding an item and then editing the cart

Date of experience: October 8, 2021
California
1 review
0 helpful votes
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So glad to be able to find a hard copy of Spies Against Armageddon. Most sellers only hah paperbacks.

Date of experience: October 8, 2021
Canada
2 reviews
0 helpful votes
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You don't offer discounts and free shipping for Canadians -and the discounts are rather lame anyway - don't forget about your Canadian buyers

Date of experience: October 8, 2021

A VERY GOOD SELECTION OF BOOKS
August 23, 2021
Previous review

A VERY GOOD SELECTION OF BOOKS - I COME OFTEN AND USUALLY CAN FIND WHAT I WANT.

Date of experience: August 23, 2021
New Mexico
1 review
0 helpful votes
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I have a long wishlist, I wish when I deleted something from it, it would return to where I was in the list not the top.

Date of experience: October 8, 2021

Found what I was looking for
February 16, 2021
Previous review

Found what I was looking for.

Date of experience: February 16, 2021
New York
1 review
0 helpful votes
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I'm catching up on an author
October 8, 2021
Updated review

I'm catching up on an author. Excellent experience.:-)

Date of experience: October 8, 2021

Excellent; good price, and an easy way to edit my...
May 10, 2021
Previous review

Excellent; good price, and an easy way to edit my information.

Date of experience: May 10, 2021
Arizona
1 review
0 helpful votes
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Excellent web site, quick, very clear and completely functional. A breeze to use!

Date of experience: October 8, 2021
Idaho
1 review
0 helpful votes
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Able to find a book I wanted at a price that works.

Date of experience: October 8, 2021
New York
1 review
0 helpful votes
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Interesting selection of books, good variety in topics I was interested in

Date of experience: October 8, 2021
Washington
1 review
0 helpful votes
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All I've done is place an order
October 8, 2021

All I've done is place an order. So far so good. I'll know more when my book arrives.

Date of experience: October 8, 2021
Illinois
1 review
0 helpful votes
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Books have been delivered very timely and the condition has been better than expected.

Date of experience: October 8, 2021
Florida
1 review
0 helpful votes
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First time user, very easy to use web site. Good job.

Date of experience: October 8, 2021
New Hampshire
1 review
0 helpful votes
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Alibris had what I wanted at a price I found agreeable. I've shopped here before. Great service.

Date of experience: October 8, 2021