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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Replies have been prompt, courteous and informative
Site is easy to navigate. Seems to work seamlessly. Kudos.
I didn't know I would be charged shipping for each and every item since several were going to the same address and company. I think Alibris is charging too much for shipping on this order. Also, you should show carefully before the order is placed as to what the shipping charges are for!
Alibris never fails. Thanks to all you sellers I'm a buyer.
All good + (filler since it has to be more than 10 characters.)
So far, so good. I will see the condition of the cd before I give full marks.
Ease of use, many titles to choose from. Great prices.
Second time using Alibris and it couldn't be easier. Found some books I have been searching a long time for.
Awesome interface; very easy to use.
After I put in my credit card information, it gave me a weird error message. I pushed the backspace and it went through and everything was ok. But, I thought it was strange that it took me to a page saying there was an error.
I have been shopping with Alibris for years and always have a great experience.
Things are easy to find. I really like the Savings display before I checked out so I could get a better deal
I need to see how the cost and shipping go before I do a real opinion.
For the most part, pretty good. Prices are among the best. Some sellers chose not to get back to me, however.
I like having an easy to use option that isn't amazon!
Quick and easy to navigate... Alibris is our favorite "go-to" for online books. Thanks
Seems to usually have what I'm looking for, sometimes at very good prices.
First time on this website! Fantastic deals and great selection!
It is easy to find books with free shipping. Good selection.
Too many places to enter the coupon code, and not all of them work.
Excellent service on a difficult-to-find item. Thank you.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.