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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Excellent service on a difficult-to-find item. Thank you.
Very easy to navigate and even easier to get what you want and get on with it
Great availability of product- site easy to navigate
I prefer to read hard copy books and the alibris website enables me to purchase hard copy books.
Thank you for providing access to great books at affordable prices.
Difficult website. I was unable to easily change my password. Had to register as a guest and use another email. Very disappointed.
I was able to find what I needed for a decent price.
Longtime alibris customer. This is my preferred bookseller.
Found what I was looking for and was easy to purchase
I typically avoid purchasing books here at Alibris anymore as well as Amazon, because you charge $4.49 for shipping, and other sellers charge $3.99
I have always loved Alibris and had great service. I'm really sad that you sold out to Amazon!
Your shipping costs are becoming too much! I have been enjoying your shopping with you for many years; including during my tour od duty in Bosnia - I would hate to lose you; you are Superb! John Delemarre
Great and easy info to access about books. Checkout program worked easily
Surprisingly easy! Never used or heard of this site before.
Alibris suggested alternative sellers that saved me money on shipping
Able to find out of print books almost all the time.
Wonderful. I especially like the fact I can sort on hard cover AND large Print!
I love alibris! The site is simple to use, has the best search options I have found. And if there is a problem, are very responsive!
Found just what I wanted in a trade paperback at a good price.
Easy to search and compare choices on editions, quality of used books, rating of sellers, shipping location
It has been great to get this book consistently and at a better price than other places
I like how easy it is to buy used book from independent sellers. I find that conditions are often not properly described, and sometimes editions are not properly described. To be really specific I buy certain conditions only because they are stated to have no writing on the pages. But I often get books with writing and underlining on the pages that should not have them.
Good, except I just forgot to use a coupon!
Very clear information and instructions, thank you!
Alibris is my go to for books and music! Excellent service and product description. Always get just what I wanted!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.