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AlibrisReviews 107,743

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
949
value
11,301
shipping
11,291
quality
11,285
This company responds to reviews on average within 1 day

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Washington
1 review
0 helpful votes
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I love that I can find out of print books through alibris for amazingly low prices.

Date of experience: October 14, 2021
Pennsylvania
1 review
0 helpful votes
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Well i'm glad i eventually saved money on shipping, but initially it said if i signed up for my email i would recieve 5$ off but i gave my email and checked my inbox and nothing showed up..

Date of experience: October 14, 2021
Michigan
1 review
0 helpful votes
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I enjoyed being able to buy a book I've been looking at for a while from a Michigan-based business.

Date of experience: October 14, 2021
California
2 reviews
0 helpful votes
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Good selection
October 14, 2021

Good selection. Had to back off because of shipping charges...

Date of experience: October 14, 2021
Florida
1 review
0 helpful votes
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So far so good, easy, fast, just hopping to receive my item

Date of experience: October 14, 2021
Colorado
1 review
0 helpful votes
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Took four attempts to check out
November 13, 2021

Took four attempts to check out - kept getting error message and had to start over again. Could not check out as guest - had to register an account - don't want an account, i just wanted to buy the book

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 14, 2021
Illinois
1 review
0 helpful votes
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This is my first time using alibris
October 14, 2021

This is my first time using alibris. My expeience was satisfactory. I will wait to see how long it takes for me to receive my book.

Date of experience: October 14, 2021
Indiana
1 review
0 helpful votes
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I found some good books at reasonable price, but I was not able to find all the books that I wanted.

Date of experience: October 14, 2021
Georgia
1 review
0 helpful votes
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When I wanted to pay with another card with my husband's name I couldn't find a way to add a new card, they must correct this. Thanks

Date of experience: October 14, 2021
California
1 review
0 helpful votes
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Easy to find the book I was searching for. Good price and easy check out. Thank you.

Date of experience: October 14, 2021
Michigan
1 review
0 helpful votes
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I just recently an email that claimed I would get a five dollar discount if I used the code 5FALL 21. I didn't receive a discount.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 14, 2021
Texas
1 review
0 helpful votes
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Found the book I wanted but the email discount doesn't bother to tell you it has a $50 minimum purchase until you sign up.

Date of experience: October 14, 2021
Georgia
1 review
0 helpful votes
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I've been purchasing books for about 5 years. No problem ever.

Date of experience: October 14, 2021
Washington
1 review
0 helpful votes
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It was very clear and easy to create my account and complete my first purchase.

Date of experience: October 14, 2021
Arkansas
1 review
0 helpful votes
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Site is easy to navigate
October 14, 2021

Site is easy to navigate. I appreciate the different types of books I can choose from (new, used, hardcover, paperback, etc.).

Date of experience: October 14, 2021
Florida
2 reviews
0 helpful votes
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Easy, but i think the shipping could be a little cheaper

Date of experience: October 14, 2021
North Carolina
1 review
0 helpful votes
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Quick and easy, lots of books available at great prices.

Date of experience: October 14, 2021
New Hampshire
1 review
0 helpful votes
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I love being able to find used books, but I wish the...
October 14, 2021
Updated review

I love being able to find used books, but I wish the descriptions were less "drop down menu" repetitive and more accurate to each book. When I look for used books that I plan to use for research or writing, I want to know if there is highlighting &/or writing on the pages. If it is a book for fun, I want to know how bad the spine is. A little more detail would be fabulous.

Date of experience: October 14, 2021

It was easy and I was able to find books I have been...
October 12, 2021
Previous review

It was easy and I was able to find books I have been looking for USED fairly easily. I just wish that there was more options for free or reduced shipping. Research is expensive enough.

Date of experience: October 12, 2021
Wisconsin
1 review
0 helpful votes
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This has to be the easiest checkout pages I have ever used. Prices are very good, too.

Date of experience: October 14, 2021
Virginia
1 review
0 helpful votes
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Easy and convenient with a huge selection of books and dvds.

Date of experience: October 14, 2021