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AlibrisReviews 107,734

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
948
value
11,295
shipping
11,285
quality
11,279
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Search and order processes super easy and Alibris sellers have always been dependable.

Date of experience: October 24, 2021
Michigan
2 reviews
0 helpful votes
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Was able to update my account with no problem
Thank you

Date of experience: October 23, 2021
California
1 review
0 helpful votes
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1st time to buy a book from Alibris
October 23, 2021

1st time to buy a book from Alibris. I look forward to receiving the book

Date of experience: October 23, 2021
Washington
1 review
0 helpful votes
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Found the movie I wanted and much cheaper than Amazon!

Date of experience: October 23, 2021
Virginia
1 review
0 helpful votes
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Website is not very easy to navigate in Safari but otherwise I'm very pleased that I've found two difficult to find books here.

Date of experience: October 23, 2021
Virginia
1 review
0 helpful votes
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Easy and quick plus free shipping on certain items.

Date of experience: October 23, 2021
California
1 review
0 helpful votes
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Quick and easy to navigate website and you had the books I was looking for... the Benni Harper mysteries that I needed to round out the series.

Date of experience: October 23, 2021
North Carolina
1 review
0 helpful votes
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This order I gave my email for a 5% discount and it was not assessed with complete order

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 23, 2021
Florida
1 review
0 helpful votes
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Very few problems...
October 23, 2021

Very few problems... Once the book I ordered turned out to be in Spanish. Twice I got a DVD that was made for a different zone than the USA. Other than that no problems.

Date of experience: October 23, 2021
Massachusetts
2 reviews
0 helpful votes
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Easy to navigate, very good selection of titles, many...
October 23, 2021
Updated review

Easy to navigate, very good selection of titles, many that are not found at other larger book sellers.

Date of experience: October 23, 2021

So fast maybe too fast
March 15, 2021
Previous review

So fast maybe too fast

Date of experience: March 15, 2021
Washington
1 review
0 helpful votes
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Sometimes searches for a specific thing turn up all sorts of stupid results. I still prefer Alibris for my book searches than any other site.

Date of experience: October 23, 2021
Oklahoma
1 review
0 helpful votes
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I found the book I was looking for
October 23, 2021
Updated review

I found the book I was looking for. I would have liked a little more info on the content, but it was cited in a reference I am working with

Date of experience: October 23, 2021

No Problems
May 18, 2021
Previous review

No Problems

Date of experience: May 18, 2021
Kansas
1 review
0 helpful votes
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The prices were exceptional and the descriptions comparable.

Date of experience: October 23, 2021
California
2 reviews
0 helpful votes
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Wow!
October 23, 2021

Wow! That was quick. This survey takes much longer...

Date of experience: October 23, 2021
California
2 reviews
0 helpful votes
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I'm 86 years old so filling out the information on a website can be challenging. I worried about the shipping address being different than the billing address, but I think I did it right. I hope so!

Date of experience: October 23, 2021
Florida
2 reviews
0 helpful votes
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Like it but not love it shipping is kinda fair ig. But reasonable prices are amazing though.

Date of experience: October 23, 2021
Washington
1 review
0 helpful votes
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I love Alibris
October 23, 2021

I love Alibris. I've found books here that I never thought would be available for purchase.

Date of experience: October 23, 2021
California
1 review
0 helpful votes
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Excellent service, in and out in a couple of minutes. Great value

Date of experience: October 23, 2021
Michigan
1 review
0 helpful votes
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Easy
October 23, 2021

Easy. Quick. Not thrilled that you have to pay extra to get a tracking number that USPS automatically assigns.

Date of experience: October 23, 2021
North Carolina
1 review
0 helpful votes
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Is there an option to delete defunct shipping addresses? Don't see it.

Date of experience: October 23, 2021