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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Search and order processes super easy and Alibris sellers have always been dependable.
Was able to update my account with no problem
Thank you
1st time to buy a book from Alibris. I look forward to receiving the book
Found the movie I wanted and much cheaper than Amazon!
Website is not very easy to navigate in Safari but otherwise I'm very pleased that I've found two difficult to find books here.
Easy and quick plus free shipping on certain items.
Quick and easy to navigate website and you had the books I was looking for... the Benni Harper mysteries that I needed to round out the series.
This order I gave my email for a 5% discount and it was not assessed with complete order
Very few problems... Once the book I ordered turned out to be in Spanish. Twice I got a DVD that was made for a different zone than the USA. Other than that no problems.
Easy to navigate, very good selection of titles, many that are not found at other larger book sellers.
Sometimes searches for a specific thing turn up all sorts of stupid results. I still prefer Alibris for my book searches than any other site.
I found the book I was looking for. I would have liked a little more info on the content, but it was cited in a reference I am working with
The prices were exceptional and the descriptions comparable.
I'm 86 years old so filling out the information on a website can be challenging. I worried about the shipping address being different than the billing address, but I think I did it right. I hope so!
Like it but not love it shipping is kinda fair ig. But reasonable prices are amazing though.
I love Alibris. I've found books here that I never thought would be available for purchase.
Excellent service, in and out in a couple of minutes. Great value
Is there an option to delete defunct shipping addresses? Don't see it.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.