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We love browsing books, drinking coffee, and talking with people who love good stories.
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Love the system that finds similar or better books and recalculates to bring far lower shipping costs!
Always easy to order and great prices! Thank you, Alibris!
Good, Removing items from your cart could be easier
Easy ordering, appreciate quickness and ease provided.
I bought a book as a guest and it took about 30 seconds to go
A great spot to find those books that are out of print.
Easy transaction; Alibris had the books I wanted at a reasonable price.
Finding books I have wanted to read or books I love at great prices- y'all are amazing!
Shipping is always hideously overpriced but selection is good
Order should have qualified for free shipping but didn't; original order could not be filled and price significantly higher for suggested replacement, yet not able to apply 'Shirt' discount code.
Straightforward, easy to navigate, pleased so far
When I Click on details for a particular book it shows the postage. But when I add it to my cart and attempt to check out, the postage is higher, sometimes much higher. Feels like bait and switch.
You need to change your payment screen so old card can be deleted
Super deals, regular shipping. SUCH a great resource!
Should've combined shipping to save both the customer money, short term, and yourself, by making your customer MORE likely to recommend you. Hope this helps you reach your goals and live your dreams! Joel
Went through without a hitch. Convenient shipping and super savings.
Easy to find what I was looking for. Easy to check out.
Easy to find what I was looking for, several options available, easy to place my order.
It would be nice if the print could be made larger.
Would not let me check out as a guest w/out changing email info
Easy to order from. I like that the books are in order by the least expensive first.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.