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AlibrisReviews 107,736

4.7

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From the business

We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
948
value
11,295
shipping
11,285
quality
11,279
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Love the system that finds similar or better books and recalculates to bring far lower shipping costs!

Date of experience: October 22, 2021
Maine
2 reviews
0 helpful votes
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Always easy to order and great prices! Thank you, Alibris!

Date of experience: October 22, 2021
California
1 review
0 helpful votes
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Good, Removing items from your cart could be easier

Date of experience: October 22, 2021
Michigan
1 review
0 helpful votes
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Good
October 22, 2021

Good. I had to update some info and did so but it would be nice to be able to delete old info instead of just adding new.

Date of experience: October 22, 2021
Texas
1 review
0 helpful votes
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Easy ordering, appreciate quickness and ease provided.

Date of experience: October 22, 2021
New York
1 review
0 helpful votes
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I bought a book as a guest and it took about 30 seconds to go

Date of experience: October 22, 2021
California
2 reviews
0 helpful votes
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Simple
October 22, 2021

Simple. Had what I wanted. Seem to be in good shape. We shall see.

Date of experience: October 22, 2021
Colorado
1 review
0 helpful votes
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A great spot to find those books that are out of print.

Date of experience: October 22, 2021
New Mexico
1 review
0 helpful votes
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Easy transaction; Alibris had the books I wanted at a reasonable price.

Date of experience: October 22, 2021
Texas
1 review
0 helpful votes
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Finding books I have wanted to read or books I love at great prices- y'all are amazing!

Date of experience: October 22, 2021
New Mexico
1 review
0 helpful votes
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Shipping is always hideously overpriced but selection is good

Date of experience: October 22, 2021
Canada
1 review
0 helpful votes
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Order should have qualified for free shipping but didn't;...
November 21, 2021
Updated review

Order should have qualified for free shipping but didn't; original order could not be filled and price significantly higher for suggested replacement, yet not able to apply 'Shirt' discount code.

Date of experience: October 22, 2021

Straightforward, easy to navigate, pleased so far
September 6, 2021
Previous review

Straightforward, easy to navigate, pleased so far

Date of experience: September 6, 2021
Texas
1 review
0 helpful votes
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When I Click on details for a particular book it shows the postage. But when I add it to my cart and attempt to check out, the postage is higher, sometimes much higher. Feels like bait and switch.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 22, 2021
California
1 review
0 helpful votes
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You need to change your payment screen so old card...
November 21, 2021
Updated review

You need to change your payment screen so old card can be deleted

Date of experience: October 22, 2021

Easy to find books and order them
February 6, 2021
Previous review

Easy to find books and order them

Date of experience: February 6, 2021
Colorado
1 review
0 helpful votes
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Super deals, regular shipping
October 22, 2021
Updated review

Super deals, regular shipping. SUCH a great resource!

Date of experience: October 22, 2021

Should've combined shipping to save both the customer...
September 7, 2021
Previous review

Should've combined shipping to save both the customer money, short term, and yourself, by making your customer MORE likely to recommend you. Hope this helps you reach your goals and live your dreams! Joel

Date of experience: September 7, 2021

Went through without a hitch
July 14, 2021
Previous review

Went through without a hitch. Convenient shipping and super savings.

Date of experience: July 14, 2021
California
2 reviews
0 helpful votes
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Easy to find what I was looking for
October 22, 2021

Easy to find what I was looking for. Easy to check out.

Date of experience: October 22, 2021
Massachusetts
1 review
0 helpful votes
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Easy to find what I was looking for, several options available, easy to place my order.

Date of experience: October 22, 2021
Massachusetts
1 review
0 helpful votes
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It would be nice if the print could be made larger.

Date of experience: October 22, 2021
New York
1 review
0 helpful votes
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Would not let me check out as a guest w/out changing email info

Date of experience: October 22, 2021
Wisconsin
1 review
0 helpful votes
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Easy to order from
October 22, 2021

Easy to order from. I like that the books are in order by the least expensive first.

Date of experience: October 22, 2021