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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to find what I was looking for. Also the price.
Cost effective and great collection of fine books.
I had an AWESOME shopping experience because I was looking for an OOP DVD, and found it here‼ So thanks alibris‼‼‼
Good shopping experience; just disappointed that shipping is so high!
So far it's been really great! Now to see if the books come in the condition they were said to be in.
I was able to find the DVD that I wanted very quickly and process it right away. The price was right
Found what I was looking for immediately. Prices were great and I had no stumbling blocks.
Shipping is a bit steep, but at least the book was available
Just heard about you from a hiking friend. Easy and frugal.
As usual, books are easy to find and very reasonably priced.
Easy to find the book I was looking for; easy to buy.
Always a pleasure to order books from you--easy, fast, and excellent quality.
You guys make it incredibly easy to find books and books similar to what I'm already looking for. It was super easy to check out as well and much appreciated!
Easy to follow steps to make purchase I appreciate that!
Wishing shipping was a little cheaper, but otherwise easy order process.
Quick and easy to navigate the site and place orders
It was very hard to keep items in my cart and check out.
Item sought was available at a fair price with fair shipping price as well.
Good, no shipping savings for purchasing multiple books.
In the future I will not purchase from alibris due to the forced requirement to allow feedback to be published. Per usual, a preditory company.
Best price and best description of book out of several choices. Will take a few days longer to receive but big savings worth the wait.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.