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Alibris Reviews Summary
Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
This summary is generated by AI, based on text from customer reviews
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Easy, fast, great recommendations, wonderful website!
Found dvd I wanted at good price. Shipping is local.
I found the book I wanted quickly and made the purchase. So easy!
I had the book I bought in my cart at a lower price. After logging in, it was no longer in my cart and only available at a higher price. Boo.
Hopefully I will receive this book quickly. I am ordering it for my granddaughter who needs it for a school project by October 25th.
I previously ordered it from another source and just found out from them that it is no longer in stock.
Thank you!
I loved the optimized shopping cart which saved me 10% on my order.
As often as I have actually paid for and received books from Alibris, I have had equally unsuccessful deliveries. When I order books from Thriftbooks.com, the books are usually sent in one envelope and shipping costs are free if the total order is $35, or more.
Very pleased with Alibris regarding availability, delivery, and prices.
I FEEL THAT ITEMS PLACED IN A SHOPPING CART SHOULD BE HELD FOR 24 HOURS INSTEAD OF THE CURRENT 12 HOURS HOLDING TIME PLEASE CONSIDER CHANGING THE HOLDING TIME TO 24 HOURS, AS MANY MERCHANTS AND BUSINESSES HOLD ITEMS FOR CUSTOMERS 24 HOURS, I HAVE BEEN A GOOD CUSTOMER FOR MANY YEARS,
THANK YOU FOR YOUR CONSIDERATION,,,,,,, JIM
Disappointed that every time I needed to change some information on a form the form dropped my Chg card info. Exasperating.
I was trying to get a book that had free shipping. When I put it in the cart the free shipping would go away with no explanation.
I have been getting books for several years and have not been disappointed yet. I have recommended them to friends.
Books are as good or better than described condition, service is fast and efficient.
Except for 1 book from More Books (68859252-2) service has been very good. That book was ordered July 17, shipped July 19, and has not been received as of Aug 7.
Great book at a great price with an easy to use interface. Can't ask for much more.
First time buyer from Alibris. User friendly site, good selection.
Pretty straightforward website, but I had to use a different browser to avoid (new to me) cookies problem. Customer Service explained this to me.
Fair price although I could have sworn I saw free shipping at the onset
I had picked Alibris as the seller for two books, and when I went to check out, you suggested that I switch to two other sellers to save on shipping and taxes. Amazing! 5 stars!
User friendly - great inventory and terrific prices
Some minor confusion with navigating the payment process, but otherwise fine.
Hard to find this book written by a drear friend. I'm pleased you have found it. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members