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AlibrisReviews 107,729

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
948
value
11,293
shipping
11,283
quality
11,277
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I like using Alibris because of the selection they have and the fact that I can buy bargain books if I need to for my budget, but I can also usually find new books at a good price if I want new ones.

Date of experience: October 24, 2021
Oregon
1 review
0 helpful votes
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This is my second time using this service and it has been exceptional.

Date of experience: October 24, 2021
Connecticut
2 reviews
0 helpful votes
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Easy to find the items I want
October 24, 2021

Easy to find the items I want. Site clear and simple to navigate. Very good experiences with alibris.

Date of experience: October 24, 2021
Arkansas
1 review
0 helpful votes
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Alibris website difficult to navigate, especially to place order.

Date of experience: October 24, 2021
Virginia
1 review
0 helpful votes
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The three books did not appear as a set nor sale as...
October 24, 2021
Updated review

The three books did not appear as a set nor sale as a set but i hope they will do, actual pictures of the books were not available

Date of experience: October 24, 2021

This was a quick and easy way to proceed to just what i needed

Date of experience: May 20, 2021
Texas
1 review
0 helpful votes
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I appreciate the option of shopping as a guest, and the entire transacion process was straigh-forward and simple.

Date of experience: October 24, 2021
California
1 review
0 helpful votes
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This will be my 4th time ordering from Alibris
October 24, 2021
Updated review

This will be my 4th time ordering from Alibris. So far, so good.

Date of experience: October 24, 2021

They have all the books I want
June 4, 2021
Previous review

They have all the books I want.

Date of experience: June 4, 2021
Iowa
1 review
0 helpful votes
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Easy, convenient, and very user-friendly... thank you!

Date of experience: October 24, 2021
Georgia
1 review
0 helpful votes
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I wish they had a actual date for when it will be delivered but overall the prices is great.

Date of experience: October 24, 2021
Illinois
1 review
0 helpful votes
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Couldn't find 1 book, had them search for it & it was in my order before I checked out. It was wonderful. I got all 8 of the books I wanted in 1 order. Thank you so much.

Date of experience: October 24, 2021
Ohio
1 review
0 helpful votes
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Clunky site
November 23, 2021

Clunky site. I'd like to see shipping costs before I select my seller. Abebooks has a nicer interface.

Date of experience: October 24, 2021
Pennsylvania
1 review
0 helpful votes
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When I signed in, I was taken immediately to the pay screen., but my address was wrong. It took me a while to fix that. It's comfusing and can lead to problems. I should've been taken to the first screen first.

Date of experience: October 24, 2021
Minnesota
1 review
0 helpful votes
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Second time I have received a chance to rate today.
First time, I gave you 5 stars.
As soon as I submitted, you cleared the cart (before I had finished paying) and I HAD TO START OVER.

That sucked!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 24, 2021
Ohio
1 review
0 helpful votes
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Maybe placing shipping costs next to price might make it easier to choose. I realize that might be impossible :)

Date of experience: October 24, 2021
Idaho
1 review
0 helpful votes
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Love being able to purchase great books for a fraction...
October 24, 2021
Updated review

Love being able to purchase great books for a fraction of the cost.

Date of experience: October 24, 2021

Great place to find out of print books
September 2, 2021
Previous review

Great place to find out of print books. This is my go-to resource.

Date of experience: September 2, 2021
Pennsylvania
1 review
0 helpful votes
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I've used Alibris for years now
October 24, 2021
Updated review

I've used Alibris for years now - the site has good alternatives to prices and selections. I'll continue to use it.

Date of experience: October 24, 2021

Great service!
September 17, 2021
Previous review

Great service! - I've used it for quite a while and will continue to use it.

Date of experience: September 17, 2021

Quick and easy
March 3, 2021
Previous review

Quick and easy

Date of experience: March 3, 2021
New Hampshire
1 review
0 helpful votes
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Put a book into the cart, then signed in to my account to purchase, but that emptied my cart out, and the book was unavailable for over a day, waiting for it to come back out of the other cart. Very frustrating.

Date of experience: October 24, 2021
Colorado
1 review
0 helpful votes
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Nice website except would be nice to allow 'checkout as guest' to be converted into making an account; also password rule is unusually restrictive.

Date of experience: October 24, 2021
Maryland
1 review
0 helpful votes
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I love this site and have used it to order a number of books. Sometimes it seems to take forever but I know that is due to the particular store sending it. I appreciate the rating system that makes it easier to choose a store with a good record on shipping.

Date of experience: October 24, 2021
Missouri
1 review
0 helpful votes
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Search and order processes super easy and Alibris sellers have always been dependable.

Date of experience: October 24, 2021