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AlibrisReviews 107,728

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
948
value
11,293
shipping
11,283
quality
11,277
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Vermont
1 review
0 helpful votes
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Love being able to buy from independent and non-profit booksellers with the convenience of online shopping!

Date of experience: October 25, 2021
Florida
1 review
0 helpful votes
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Easy from start to finish always the best selection & excellent prices

Date of experience: October 25, 2021
New Mexico
1 review
0 helpful votes
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Shopping is easy and I have never had a problem with Alibris

Date of experience: October 25, 2021
Alaska
1 review
0 helpful votes
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Website isn't that user friendly
November 24, 2021

Website isn't that user friendly. Small font for important links and kicks you back a lot

Date of experience: October 25, 2021
New Mexico
2 reviews
0 helpful votes
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I liked that the DVD details included region. I was buying a British movie and I wanted to be sure the disc would play on a US player.

Date of experience: October 25, 2021
Massachusetts
1 review
0 helpful votes
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I was supposed to get $5 off for signing up with email and it didn't provide the discount on my order.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 25, 2021
Wisconsin
1 review
0 helpful votes
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I appreciate the fast shipping and books arrive as...
October 25, 2021
Updated review

I appreciate the fast shipping and books arrive as described-that means a lot as other sites send books in poorer condition than described.

Date of experience: October 25, 2021

I wish there were more books reviews like Amazon
October 12, 2021
Previous review

I wish there were more books reviews like Amazon.

Date of experience: October 12, 2021
New York
1 review
0 helpful votes
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Difficult to send copies to separate addresses. The system kept the current addresss instead of just going back to a blank box for the address.

Date of experience: October 25, 2021
Texas
1 review
0 helpful votes
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I am glad I found these books, the experience is easy to order off this site.

Date of experience: October 25, 2021
Hong Kong
1 review
0 helpful votes
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So many extra charges and the sales tax is added after the checkout. I paid $5 more than what I was told I was going to pay because of the 7% sales tax. I would not choose Alibris again over other used book sites.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 25, 2021
New York
3 reviews
0 helpful votes
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Buying this book for my granddaughter! Saved a bundle!

Date of experience: October 25, 2021
Canada
1 review
0 helpful votes
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Delighted to find the book I ordered
October 25, 2021

Delighted to find the book I ordered - I've been looking for it for a while.

Date of experience: October 25, 2021
Delaware
1 review
0 helpful votes
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My order didn't go through last night on my laptop. This morning it worked fine on my phone.

Date of experience: October 25, 2021
Colorado
2 reviews
0 helpful votes
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Always happy shopping with Alibris
October 25, 2021

Always happy shopping with Alibris. Have found many first editions and other books that I was searching for.

Date of experience: October 25, 2021
Iowa
1 review
0 helpful votes
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So far, so good!
October 24, 2021

So far, so good! My first order and it was extremely easy and user friendly. Looking forward to seeing how the processing and delivery go.

Date of experience: October 24, 2021
Texas
1 review
0 helpful votes
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Alibris always comes through
October 24, 2021

Alibris always comes through. So much better than Amazon. Thank you!

Date of experience: October 24, 2021
New York
1 review
0 helpful votes
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Quick and easy to find the books that I want and order and pay for them.

Date of experience: October 24, 2021
New York
1 review
0 helpful votes
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I could not find how to send it as a gift - which is a real drag. Now my daughter will see the prices and I couldn't add a happy birthday greeting. Sad.

Date of experience: October 24, 2021
Virginia
2 reviews
0 helpful votes
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This was a nice experience
October 24, 2021

This was a nice experience. Thank you! Can't wait to get the book to read to my grandchildren!

Date of experience: October 24, 2021
Oregon
2 reviews
4 helpful votes
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Once again you have what I'm looking for and a reasonable price. Thanks!

Date of experience: October 24, 2021

Usually can find what I'm looking for on Alibris, and...
February 21, 2021
Previous review

Usually can find what I'm looking for on Alibris, and cheaper than eBay.
Thanks!

Date of experience: February 21, 2021