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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Love being able to buy from independent and non-profit booksellers with the convenience of online shopping!
Easy from start to finish always the best selection & excellent prices
Shopping is easy and I have never had a problem with Alibris
Website isn't that user friendly. Small font for important links and kicks you back a lot
I liked that the DVD details included region. I was buying a British movie and I wanted to be sure the disc would play on a US player.
I was supposed to get $5 off for signing up with email and it didn't provide the discount on my order.
I appreciate the fast shipping and books arrive as described-that means a lot as other sites send books in poorer condition than described.
I wish there were more books reviews like Amazon.
Difficult to send copies to separate addresses. The system kept the current addresss instead of just going back to a blank box for the address.
I am glad I found these books, the experience is easy to order off this site.
So many extra charges and the sales tax is added after the checkout. I paid $5 more than what I was told I was going to pay because of the 7% sales tax. I would not choose Alibris again over other used book sites.
Buying this book for my granddaughter! Saved a bundle!
Delighted to find the book I ordered - I've been looking for it for a while.
My order didn't go through last night on my laptop. This morning it worked fine on my phone.
Always happy shopping with Alibris. Have found many first editions and other books that I was searching for.
So far, so good! My first order and it was extremely easy and user friendly. Looking forward to seeing how the processing and delivery go.
Alibris always comes through. So much better than Amazon. Thank you!
Quick and easy to find the books that I want and order and pay for them.
I could not find how to send it as a gift - which is a real drag. Now my daughter will see the prices and I couldn't add a happy birthday greeting. Sad.
This was a nice experience. Thank you! Can't wait to get the book to read to my grandchildren!
Once again you have what I'm looking for and a reasonable price. Thanks!
Usually can find what I'm looking for on Alibris, and cheaper than eBay.
Thanks!
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.