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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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Easy to navigate site. Give good information about the quality of the books.
So far so good. This is my first order through Alivris and I hope if I receive my item in a timely manner abs in good condition thst it won't be my last.
Shipping a little slow at times but overall good place to find the right price
Easy to find books and place order. Everything spelled out very clearly. Thank you.
Easy to use system and to find what I was looking for from various sellers.
The service is easy to use, but I could stand to read more about the book, itself.
U sent me an audio CD that doesn't work. What now?
Found the books I needed. Was easy to use the sight.
I was told $29.65 for the book and $6.06 for the shipping which I could somehow agree to after I ordered. I could not see how to do that and was charged way more. Please send the book and refund me the difference for the postage.
Paul Corcoran
Very smooth processing; looking forward to receiving this book as described.
Great selection! Great prices! Easy to use website! Thank you, Alibris, for a great shopping experience!
Easy to use website and quick check out makes me a happy book buyer.
I love alibris, the website could use an update and user experience improvement but it won't keep me from shopping here.
So many good books for such great prices!
Some things I can't find on Amazon are available here and the shipping isn't a hardship.
It would be nice to be able to search for the bookseller so I can order multiple books from the same one and save money on shipping.
I kept reording for free shipping and I looked very carefully to make sure I got the "Truck Icon" and you did not give me shipping.?
I like the very reasonable pricing and shipping costs.
The shopping experience was convenient and easy. I apologize for forgetting my password and having to place all information back into system.
Loved the ease of finding different books for different ages.
So easy but shipping is a little steep. Still, very pleased with the site.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.