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AlibrisReviews 107,704

4.7

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We love browsing books, drinking coffee, and talking with people who love good stories.


alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
948
value
11,285
shipping
11,275
quality
11,269
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Kansas
2 reviews
0 helpful votes
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Amazing prices and selection!
October 31, 2021

Amazing prices and selection! I prefer working with real printed books and this platform is much cheaper than amazon or barnes…I just wish there was an app to speed it up.

Date of experience: October 31, 2021
North Carolina
1 review
0 helpful votes
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Have ordered many times only had 1 problem and it was corrected immediately.

Date of experience: October 31, 2021
Wisconsin
2 reviews
0 helpful votes
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Price was higher than other sites
October 31, 2021

Price was higher than other sites. Why is ebook more expensive than paper book?

Date of experience: October 31, 2021
New Hampshire
1 review
0 helpful votes
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Very good shopping experience
October 31, 2021

Very good shopping experience - happy with the result

Date of experience: October 31, 2021
Texas
1 review
0 helpful votes
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This was an easy order, hopefully I will receive my books in the 3-8 days as expected!

Date of experience: October 30, 2021
North Carolina
1 review
0 helpful votes
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Finding and flow of ordering and paying was as expected.

Date of experience: October 30, 2021
Oregon
1 review
0 helpful votes
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Found the book I was looking for, I could not remember the title or the author and found it with ease. Could not find it anywhere else. (not even on Amazon)

Date of experience: October 30, 2021
Maryland
1 review
0 helpful votes
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It's been great!
October 30, 2021
Updated review

It's been great! I seem to always find what I need!

Date of experience: October 30, 2021

So far so good!
September 17, 2021
Previous review

So far so good!

Date of experience: September 17, 2021
Maryland
3 reviews
0 helpful votes
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Everything worked smoothly so far
October 30, 2021

Everything worked smoothly so far. When the item arrives, I will be able to say something more about quality.

Date of experience: October 30, 2021
Washington
1 review
0 helpful votes
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First item ordered was not available
October 30, 2021

First item ordered was not available. Placed second order for same title. Hopefully second vendor keeps better record of availability

Date of experience: October 30, 2021
Virginia
1 review
0 helpful votes
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Easy responsive quick I am grateful for good books...
October 30, 2021
Updated review

Easy responsive quick I am grateful for good books & support of independent book sellers

Date of experience: October 30, 2021

Easy & quick
September 24, 2021
Previous review

Easy & quick

Date of experience: September 24, 2021
North Carolina
2 reviews
0 helpful votes
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Really terrible website
November 29, 2021

Really terrible website. Very difficult to make payment

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 30, 2021
Maryland
1 review
0 helpful votes
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I really appreciate the Alibris free shipping option...
October 30, 2021
Updated review

I really appreciate the Alibris free shipping option on new books.

Date of experience: October 30, 2021

Good search function
October 5, 2021
Previous review

Good search function.

Date of experience: October 5, 2021
California
1 review
0 helpful votes
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If this is the correct book, I am thrilled! When I asked for the search, I was skeptical, but you found it! Thank you.

Date of experience: October 30, 2021
Oregon
1 review
0 helpful votes
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Great deal
October 30, 2021

Great deal. I'll definitely be back. I just found my new favorite book store.

Date of experience: October 30, 2021
Washington
5 reviews
0 helpful votes
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I've had problems ordering books from other sellers, so until I receive the book, I'm very skeptical that books can be successfully ordered online.

Date of experience: October 30, 2021
Massachusetts
1 review
0 helpful votes
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Easy, clear instructions, delivery date not too long. Thanks

Date of experience: October 30, 2021
New York
1 review
0 helpful votes
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I found what I was looking for
October 30, 2021

I found what I was looking for. The products offered seem to be of good quality and the price is great, even with shipping costs

Date of experience: October 30, 2021
Nebraska
1 review
0 helpful votes
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Quick and easy checkout method
October 30, 2021

Quick and easy checkout method. I like how it tells me where it's shipping from.

Date of experience: October 30, 2021
South Dakota
1 review
0 helpful votes
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Your website is very easy to use
October 30, 2021

Your website is very easy to use. Plus, you helping me out by getting me a better deal is appreciated. I pray that the items I receive will be in good shape & will arrive in a timely manner. Thank you.

Date of experience: October 30, 2021