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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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To order is human; to receive, divine. Now I wait.
For over 20 years shopping at Alibris... great price and service... thanks
Easy to use and navigate. Plenty of filters to allow for as much specificity as one could want.
Seems to be very efficient with ordering used books!
Very user-friendly interface, easy to search for books, and very good prices.
A little over and over to put in some of the information
Love that you have older books. But shipping seems a little high
I love it! Its very easy and I like that it already shows you which ones are eligible for free shipping :)
Very easy to find the book I wanted and the checkout was a breeze!
Satisfied with the ease with which I could order a book
Very easy website to navigate! Really appreciate this.
It sucks to complicated to many errors and problems
Need more detail on items from sellers. Often no detail on book condition for used books.
I wish we could find promo codes on some of the shipping costs of sellers. Very frustrating.
Books were available for what I was looking for at this time
Great experience using and purchasing from Alibris! I love this shopping experience. I always find new and used items for sale. Great books, movies and music... check it out, you will love it!
Wonderful experience shopping with Alibris!
The free shipping was not clear until the very last page; it wasted my time in contacting customer care; please have it posted on the "estimate" page
Everything went smoothly and I have no complaints. It was easy to find the book I was looking for and to sort by the options that would bring the most savings.
I did not expect to get such a great deal as I did today!
I use Alibris for all by book shopping needs. Have done so for many years now and recommend them to all others. V. McFalls
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.