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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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I see this book goes through Thriftbooks, I looked there first because shipping is way less, am customer. Can u chg me less for shipping? Hate it when shipping cost twice as much as P. O.
Thankyou, C Rahnenfuhrer
I have submitted an email describing what seems to be an abnormally high shipping rate for a 0.99 cent paperback book from Owl Books of Ohio. Please examine the record of my order to confirm my complaint.
Predictable. No surprises. Find what you want, get in, get out.
Great experience. Found what I wanted in very good condition from a five-star seller for $2.35. It would have cost $45 on Amazon. That's the difference between reading the book and not reading the book.
Your shipping rates seem high. I found a coupon and had to start over.
Your shipping rates are killing me. I want to buy only through you but I'm paying 2-3 times as much for shipping as for the book themselves. You become a subsidizer of the USPS. I would be willing to wait longer for delivery of my books if shipping costs were more reasonable. More than 2/3rd my total bill did not pay for books in this order. It's outrageous.
Shipping adds up. But your shipping is very quick, compared to some whom I shall not name.
Love Alibris! Great price options, Simple purchase process and easy ability to cancel orders.
Easy ordering process, even on a smartphone with bad internet! I avoid Amazon whenever possible; thanks for the alternative.
Ordering was easy and the price was very competitive.
The check-out software appears to have an extra loop which caused me to strongly consider contacting you directly. Figuring that the order is already screwed up I decided to click "Purchase This Item" again. Which took me to the page signaling that the transaction was complete. Fix it.
Found what I need, simple site to navigate, my kind of shopping!
I find books I want, and books i didn't even know I wanted. Happy with shipping and book conditions.
Great selection of out of print / hard to find chess books.
Marvelous access to all manner of books: new, used, out of print and even foreign. Love the site and the concept.
Thank you! What a wonder gift for a St Louis Browns and Baltimore Orioles fan!
I find Alibris to be a reliable source of only book buying.
Great. But, there were problems with a previous order. Dr. Carol Barnes book never arrived. Melanin: The Chemical Keys To Black Greatness. The book cost $90.00. I never received it. Venita K. Bennett-Bonaparte *******506 Email Address: *******@yahoo.com
Alibris is my favorite one stop for shopping all things I read and I love it.
Seller was very kind to answer my question and send me pictures of the book as well.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.