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AlibrisReviews 107,702

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
948
value
11,283
shipping
11,273
quality
11,267
This company responds to reviews on average within 1 day

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Florida
1 review
0 helpful votes
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Fast, easy checkout
November 2, 2021

Fast, easy checkout. Lots of choices for any book title.

Date of experience: November 2, 2021
Tennessee
1 review
0 helpful votes
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Always a superb site to check for books. I use Alibris for my students to order their required texts. Never fails!

Date of experience: November 2, 2021
Georgia
1 review
0 helpful votes
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Was very easy to find the books I was looking for and easy to check out without a lot of rerouting. Thanks

Date of experience: November 2, 2021
Missouri
1 review
0 helpful votes
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I found my book quickly and check out was also quick.

Date of experience: November 2, 2021
New Jersey
1 review
0 helpful votes
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Alibris has always been a great help to me in finding needed books!

Date of experience: November 2, 2021
Texas
1 review
0 helpful votes
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Shopping was great
November 2, 2021

Shopping was great. Its was Straight and direct I found everything I was looking for.

Date of experience: November 2, 2021
District of Columbia
1 review
0 helpful votes
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You had the book I've been searching for, and at a great price! I'm so grateful!

Date of experience: November 2, 2021
Arizona
1 review
0 helpful votes
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So far the book shopping experience has been very good and I found my desired book in hardcover at a very good price

Date of experience: November 1, 2021
New Jersey
2 reviews
0 helpful votes
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I shopped your site and put four books in my cart. When I went to check out, the site asked me to sign in, which I did. However, when I did that, I lost the contents of my cart. That was a real problem for me today, because I had shopped many hours ago, and just now got back to finishing up. All the books I ordered were from friends' wishlists on Amazon. When I put the books in your cart, I told Amazon to mark them purchased, so they disappeared, forever, from my friends' lists. I was only able to reconstruct one of the four titles. Now, my friends' lists are incomplete, and I have to tell them that I messed them up. Amazon has no way of retrieving the information, and you have no way of reconstructing my cart from before I signed in. Also, because I had not used my Alibris account in decades, it had the wrong addresses for me, and it took me three different attempts before the changes showed up in my order. All in all, a very unsatisfactory shopping experience.

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 1, 2021
Texas
1 review
0 helpful votes
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I thought I changed payment method from PayPal to my card, but it went through PayPal anyway. I guess it's okay for this time.

Date of experience: November 1, 2021
Virginia
1 review
0 helpful votes
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Only problem I have is that I can't use more than one coupon. I'm a poor college kid; getting a little extra money off to get some quality Bible books would help a lot.

Date of experience: November 1, 2021
Tennessee
3 reviews
0 helpful votes
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Nice site, good price, hopefully will be satisfied with book

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Would it be possible to purchase 2 additional books.

Date of experience: November 1, 2021
Texas
1 review
0 helpful votes
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Quick, efficient process
November 1, 2021

Quick, efficient process - much easier than Amazon

Date of experience: November 1, 2021
New York
1 review
0 helpful votes
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Changing my shipping address to my billing address was hard to do.

Date of experience: November 1, 2021
Illinois
1 review
0 helpful votes
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The search feature worked well
November 1, 2021

The search feature worked well. Finding the edition I wanted from the store I wanted was also quite easily accomplished

Date of experience: November 1, 2021
Puerto Rico
1 review
0 helpful votes
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Excellent, quick, trustworthy and accurate… will keep buying!

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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As a researcher, I use this site to find books all the time. Love it.

Date of experience: November 1, 2021
Florida
1 review
0 helpful votes
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I stopped buying from Alibris when ABE consistently had much better prices. But when I checked today, you had by far the better price. Thanks.

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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I see this book goes through Thriftbooks, I looked there first because shipping is way less, am customer. Can u chg me less for shipping? Hate it when shipping cost twice as much as P. O.
Thankyou, C Rahnenfuhrer

Date of experience: November 1, 2021