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AlibrisReviews 107,683

4.7

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alibris.com
Founded in 1998
Berkeley, CA, United States
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Alibris Reviews Summary

Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.

This summary is generated by AI, based on text from customer reviews

service
947
value
11,272
shipping
11,262
quality
11,256
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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It was pretty easy to search around
November 6, 2021

It was pretty easy to search around. I really hope the books are like the description. I have not ordered from here before.

Date of experience: November 6, 2021
Illinois
1 review
0 helpful votes
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Some books have arrived in time but a few have been late. Otherwise it is good.

Date of experience: November 6, 2021
Virginia
1 review
0 helpful votes
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Glad you held it I had trouble with the pass word had to reset it…

Date of experience: November 6, 2021
Indiana
1 review
0 helpful votes
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Easy to shop, easy to order!
November 6, 2021

Easy to shop, easy to order! Have always had good experience with Alibris!

Date of experience: November 6, 2021
California
1 review
0 helpful votes
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Very efficient!
November 6, 2021
Updated review

Very efficient! But I'm often a bit startled by the cost of shipping, particularly with paperback books!

Date of experience: November 6, 2021

Phone number is incorrect (I think on both billing...
April 24, 2021
Previous review

Phone number is incorrect (I think on both billing and shipping) and I couldn't figure out how to correct it.
Correct # with Anne S Larsen, or Anne Larsen-Carella is 415-518-5113. I am on Hilltop Road in San Mateo, California.

Date of experience: March 25, 2021
California
1 review
0 helpful votes
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Finding and ordering books went well
December 6, 2021
Updated review

Finding and ordering books went well. I had some problems with filling out the ordering part, but OK now.
Sharon May

Date of experience: November 6, 2021

Well organized, but I had forgotten how to use the...
June 8, 2021
Previous review

Well organized, but I had forgotten how to use the search for the particular book and it took awhile for me to remember the routine... now, everything is OK!

Date of experience: June 8, 2021
Washington
1 review
0 helpful votes
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Getting the billing address set to different than the shipping one was not straightforward. Had to repeat steps.

Date of experience: November 6, 2021
Washington
1 review
0 helpful votes
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Overall pleased, but complicated to determine best prices.

Date of experience: November 6, 2021
Michigan
1 review
0 helpful votes
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Alibris is my go to stop for used books. I always look for books on Alibris

Date of experience: November 6, 2021
Florida
1 review
0 helpful votes
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Cool easy to find stuff but I wish I didn't have to type in the whole title of a book every time

Date of experience: November 6, 2021
Florida
2 reviews
0 helpful votes
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So far so good, able to order without complication
November 6, 2021
Updated review

So far so good, able to order without complication

Date of experience: November 6, 2021

So far, so easy
April 13, 2021
Previous review

So far, so easy. I am hoping no problems getting this book to my sister in NY. If it arrives timely, I will gladly give a glowing review

Date of experience: April 13, 2021
Maine
1 review
0 helpful votes
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It was very easy to place my order
November 6, 2021

It was very easy to place my order. Thanks so much!

Date of experience: November 6, 2021
Minnesota
1 review
0 helpful votes
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I'm new here, I don't know much about this website.

Date of experience: November 6, 2021
California
1 review
0 helpful votes
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Once again I found what I'm looking for via Alibris!
November 6, 2021
Updated review

Once again I found what I'm looking for via Alibris! Choices are laid out (arranged from lowest to highest, the arrangement I prefer), smooth & easy checkout with room for review before hitting the "place your order" button, & quick confirmation email about my purchase. Thank you, Alibris!

Date of experience: November 6, 2021

I always find what I want in Alibris!
January 30, 2021
Previous review

I always find what I want in Alibris! Thank you

Date of experience: December 31, 2020
North Carolina
1 review
0 helpful votes
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You can find all the books you can't find anywhere else here!

Date of experience: November 6, 2021
New Hampshire
1 review
0 helpful votes
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Quite good overall
November 5, 2021

Quite good overall. Only downgraded by one star because site left doubt that the free shipping would be recognized until very late in process.

Date of experience: November 5, 2021
Oregon
1 review
0 helpful votes
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Shopping on Alibris is always easy and there is a fantastic selection.

Date of experience: November 5, 2021

I have been using Alibris for YEARS
March 31, 2021
Previous review

I have been using Alibris for YEARS. You used to advertise on the PBS show Mystery before Masterpiece took over and I have been using Alibris since way back when. It is the best site to find books at fantastic prices. Thank you SOOO much. You certainly offer the best variety of books I have ever found and all the sellers have been great to work with.

Date of experience: March 31, 2021
Texas
1 review
0 helpful votes
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Problem with checkout, lost the books in my cart; some copies not available as advertised!

Alibris attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2021
Pennsylvania
1 review
0 helpful votes
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Alibris has the best prices for all sorts of used books!

Date of experience: November 5, 2021
Tennessee
2 reviews
0 helpful votes
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Wish older, hardcover used books had been displayed

Date of experience: November 5, 2021