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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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It was pretty easy to search around. I really hope the books are like the description. I have not ordered from here before.
Some books have arrived in time but a few have been late. Otherwise it is good.
Glad you held it I had trouble with the pass word had to reset it…
Easy to shop, easy to order! Have always had good experience with Alibris!
Very efficient! But I'm often a bit startled by the cost of shipping, particularly with paperback books!
Phone number is incorrect (I think on both billing and shipping) and I couldn't figure out how to correct it.
Correct # with Anne S Larsen, or Anne Larsen-Carella is 415-518-5113. I am on Hilltop Road in San Mateo, California.
Finding and ordering books went well. I had some problems with filling out the ordering part, but OK now.
Sharon May
Well organized, but I had forgotten how to use the search for the particular book and it took awhile for me to remember the routine... now, everything is OK!
Getting the billing address set to different than the shipping one was not straightforward. Had to repeat steps.
Overall pleased, but complicated to determine best prices.
Alibris is my go to stop for used books. I always look for books on Alibris
Cool easy to find stuff but I wish I didn't have to type in the whole title of a book every time
So far so good, able to order without complication
So far, so easy. I am hoping no problems getting this book to my sister in NY. If it arrives timely, I will gladly give a glowing review
It was very easy to place my order. Thanks so much!
I'm new here, I don't know much about this website.
Once again I found what I'm looking for via Alibris! Choices are laid out (arranged from lowest to highest, the arrangement I prefer), smooth & easy checkout with room for review before hitting the "place your order" button, & quick confirmation email about my purchase. Thank you, Alibris!
I always find what I want in Alibris! Thank you
You can find all the books you can't find anywhere else here!
Quite good overall. Only downgraded by one star because site left doubt that the free shipping would be recognized until very late in process.
Shopping on Alibris is always easy and there is a fantastic selection.
I have been using Alibris for YEARS. You used to advertise on the PBS show Mystery before Masterpiece took over and I have been using Alibris since way back when. It is the best site to find books at fantastic prices. Thank you SOOO much. You certainly offer the best variety of books I have ever found and all the sellers have been great to work with.
Problem with checkout, lost the books in my cart; some copies not available as advertised!
Alibris has the best prices for all sorts of used books!
Wish older, hardcover used books had been displayed
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.