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Alibris enjoys a generally positive reputation among customers, particularly for its wide selection of used books at competitive prices and reliable shipping. Many customers appreciate the timely delivery and the ability to track orders, contributing to overall satisfaction. However, concerns arise regarding the variability in book conditions, with some items not meeting expectations, and delays in shipping for urgent needs. Additionally, the separate shipping fees for each book can deter purchases. Despite these issues, the platform remains a favored choice for many due to its extensive inventory and user-friendly website.
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So far, so good! Waiting to see if book is in reasonable shape and arrives as promised.
It's a little difficult to follow the instructions online.
Very easy but not sure why there charging shipping when it says free shipping?
Easy process and well suited for fast secure check out
Very happy w/ Alibris w/past & present orders!
Thank you
Reasonable price on books. Wish they would adjust shipping cost because paperback and hardcover shouldn't cost same to ship.
Site went right to the books I was inquiring about
I don't use this site much but when I do it's always a snap.
This is my first order. You say that shipping from some parties takes longer; how can I know where it's coming from? It could make a difference in which I choose.
Will have to wait and see the condition of the book
Quick and easy. Lots of choices. Easy to find titles.
Great selection. Easy to navigate website. Super fast checkout.
Found what I wanted at a much more affordable price. Quick and easy.
Great as always. I am a repeat customer for years and years.
I am a long time customer. No problems, as usual. Thanks
Easy to navigate site, found what I was looking for quickly. I return frequently to Alibris.
I love Alibris! I am a new manga fanatic and Alibris has made my collection a lot bigger and cheaper. Thx so much :)
Found the quality of books I wanted with book finder.com.
Quickly found the book I wanted and purchased it without trouble.
This is the second time i tried to use a discount code... first with "thanks" for adding my email and now with "cap" for the weekend special. Could you please send me a credit for the ten dollars.
Found everything i was looking for. (and was surprised that was the case)
It was pretty easy to search around. I really hope the books are like the description. I have not ordered from here before.
Answer: Let's just say, they advertise falsely. They misrepresent what they are selling. Buyer beware.
Answer: Hi Dennis, That depends on where the seller is located and where your deliver address is as well. Generally, shipments within the States are delivered within a week or so, though holiday shipping might slow down a bit. If you send us the details with your order number in an email to info@alibris.com we can look into the specifics for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Hi Valerie, If you have had a problem with your Visa or PayPal transactions on our site, please let us know the details at info@ailbris.com so that we can investigate for you. Thank you for your question. Michael B. Alibris Customer Service
Answer: HI Zoila, Delivery timeframes within the States are usually between 3 and 8 days, but it depends on where the seller is that is shipping the item to you. If you have already placed an order, please contact us at info@alibris.com with your order details and we can investigate for you. Thank you for writing. Michael B. Alibris Customer Service
Answer: Really Michael, contact you directly? Why should we have to. There is a bad trend here. Seems MANY of us contact you and you DONT respond
Answer: I saw the fake stellar reviews and did not dig deeper. I til... I had an issue. Initially, I wanted to give a small seller some business after COVID and the site looked really good. What a big mistake that was! Shame on this outfit.